Network Engineer

• Jul 2022 - Present

Network Administrator

• Sep 2019 - Jul 2022

As a contributory member of the Network Operations Team, I was answerable for the daily management, installation, operation, and maintenance of enterprise-wide, video, voice, wireless and data networks. Principle an entire sub-station device/network refresh project for over 100 remote sites. Planned and established a standardized procedure for pre-deployment/post-deployment implementations. Completed 100% of CEO yearly goal before deadline. Achieved a WATT award for outstanding performance during the project roll out. Upgrade and migrated from Cisco ASA Platform (5525, 5585) Enterprise VPN and WAN edge Firewalls to Cisco 4000 Series Fire Power Platform. Lead POC and SME for deploying of the solution enterprise wide within 3 geographically separated data centers. Outlined and settled a standardized procedure for pre-deployment/post-deployment implementations. Completed 100% of CEO yearly goal before deadline. Achieved a WATT award for outstanding performance during the project roll out. Provided advanced troubleshooting skills to address stability for clients environment. Installed, supported and maintained broad range of network and security applications. Show less

Network Engineer III

• Jul 2018 - Sep 2019

Team player in a data analytics environment, maintaining network capacity, integrity, and performance of client connectivity and data centers leveraging, SolarWinds as the primary toolset and MPLS/DMVPN as the key technology. · Planed, designed, and manage Multiple LAN/WAN projects. Coordinated integrated network operation efforts, IT planning, data, voice, security, and other technical areas at the headquarters in the city of Austin. · Integrated new company acquisitions and mergers including circuit cutovers, equipment upgrades, and detailed walkthroughs with onsite technical personnel · Managed and oversaw the data/voice and video production networks for Wesco Aircraft. · Proactively standardized network devices to influence efficient troubleshooting procedures and educate on network topology. · Corrected networking connectivity issues in security, datacenter, routing, and switching, wireless, and voice using a layered model approach Show less

Network Engineer II

• Jul 2017 - Jul 2018

Instrumental in the re-design of a network infrastructure of over 100 Cisco and other vendor devices to assure performance, scalability, reliability and high availability for the integration of cloud hosted telephony platform and new disaster recovery site located in North Carolina. · Oversaw entire network infrastructure for 25+ Health Clinics and Data Center in Travis County including the implementation and administration of, FortiGate, Cisco, HP, Dell, VM Ware, and Ruckus networking technology and devices. · I was an integral part in collaborating, designing, implementing, and optimizing of an entire organizations migration from an on-premise Avaya IP telephone system to a cloud hosted Ring Central telephony platform. My key contribution was driving the network re-architectural project to optimize critical data and voice applications which included composing capital request and quotes for equipment upgrades as well as configure, deploy and maintain networking hardware inventory. · Defined client technology network profiles, road map, and refresh plan, establish objectives, metrics, and standards for team performance ensuring best-in-class customer service experience. · Within a team environment, I was a key contributor in planning, designing, and implementing an entire network infrastructure refresh project. This included the auditing, upgrading and replacement of various data center and remote site networking devices, software releases, structured cabling and site circuit upgrades. Show less

Cisco Network Administrator

• Mar 2016 - Aug 2017

Key member of the Network Remote Operation Service Team, I was responsible for diagnosing and resolving problems across a variety of hardware platforms and vendors including Cisco, Nexus, Juniper, F5, Checkpoint, Palo Alto and more across our global client base. · Interact with our clients utilizing my top notch written and oral communication skills to provide our clients with the best support experience in the world all while troubleshooting many network protocols such as DMVPN, OSPF, EIGRP, BGP, Ether Channel, VLAN and WAN technologies including Frame Relay, VPN, PPP, MPLS, DSL, Broadband. · Execute repairs for equipment in or not under warranty, coordinated repairs with external vendors for hardware repair. · Exchange knowledge and interact with my global peers within the network operations center and across other departments to solve problems and further develop my skills, while delivering the highest quality of service to our clients. · Identify automation opportunities as well as areas that can be improved to optimize the operation, such as documentation and monitoring adjustments Show less

Cisco Network Engineer

• Mar 2015 - Mar 2016

As a member of the Cisco Global TAC team, I was responsible for providing excellent end support to our global clients for post-implementation services of Energy Wise/Connected Grid and Physec Solutions. · Provided top of the line troubleshooting, support engineering and solutions daily for a unique line of products including Cisco CGR/CGS routers and switches, Linux OS servers including CentOS, Ubuntu, Red hat OS. · Member of Industry solution team which provide complete network solution support to customer and maintain a high customer service satisfaction rate for all cases worked. · Successfully configure and implemented complete IoT solution for cisco customers which included Wireless network (WLC, WPAN, 3G backhaul, Dot1x), Connected grid router (NX-OS, IPsec tunnel, AAA, IPv6), ASR1000, Nexus 7000 and CG-NMS · Responsible for helping customers deploy, maintain and upgrade their end to end solution which includes various components like Router, Switches, NX-OS, UCS server. · Design and deploy Energywise solution (Energywise protocol on switches, Energywise management Suite, Joulex server) for cisco customers like Oracle, IBM Show less

Systems & Network I.T. Specialists

• Mar 2009 - Feb 2015

As an integral member of L3 Technologies team, I was responsible the daily management, installation, operation, and maintenance of enterprise-wide and or clientele voice, video and data networks, application servers and telephone Broad works hosted PBX system solutions. · Administered and maintained cluster server’s infrastructure within a virtualized data center environment which included Cisco Nexus switches, fiber channel interconnections and Cisco UCS server farm. · Performed advanced troubleshooting while taking lead in problem solving efforts often involving outside vendors and other support personnel and or organizations. implemented complete IoT solution · Provision and deploy customer premise equipment (CPE’s) including managed Cisco Routers, Switches, and various SIP endpoint devices including (Polycom, Cisco, YeaLink, Adtran IAD’s) as well as Cisco Unified Communication technologies. Show less