Hugo Legardez
Head of Hub Operations at La Tournée- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Full professional proficiency
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Espagnol Limited working proficiency
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Italien Limited working proficiency
Topline Score
Bio
Credentials
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TOEIC (975/990)
TOEIC® ProgramMay, 2017- Nov, 2024 -
Cambridge English Advanced (CAE)
Cambridge English Language AssessmentJun, 2012- Nov, 2024
Experience
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La Tournée
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France
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Retail
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1 - 100 Employee
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Head of Hub Operations
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Jun 2022 - Present
Toutes vos boissons du quotidien en bouteille en verre consigné, livrées chez vous gratuitement en véhicule électrique ! Toutes vos boissons du quotidien en bouteille en verre consigné, livrées chez vous gratuitement en véhicule électrique !
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Gorillas
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Germany
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Software Development
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700 & Above Employee
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Special Project Manager
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Sep 2021 - May 2022
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Expansion Manager France
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Apr 2021 - Aug 2021
- Launch operations in Paris, Lyon, Nice, and Marseille warehouses- Hire and train local warehouse employees (pickers, supervisors, and warehouse managers)- Construction project management & indirect procurement - Process excellence and KPIs management during post-launch operations
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Jumia Group
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Nigeria
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Technology, Information and Internet
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700 & Above Employee
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Operations Project Manager
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Jun 2020 - Jan 2021
- Develop and lead strategic Vendor Experience and Customer Service projects across 11 countries - Benchmark all business units across 11 countries based on performance metrics to rationalize the number of FTEs- Product Manager role in the development and implementation of CS strategic projects (live chat, chatbot, FAQ, CS agent training) - Develop and lead strategic Vendor Experience and Customer Service projects across 11 countries - Benchmark all business units across 11 countries based on performance metrics to rationalize the number of FTEs- Product Manager role in the development and implementation of CS strategic projects (live chat, chatbot, FAQ, CS agent training)
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Rocket Internet SE
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Germany
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Technology, Information and Internet
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200 - 300 Employee
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New Business Developer @ Eatfirst (MONBANQUET.fr)
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Feb 2020 - Apr 2020
- Help on post-merger processes with sales and ops team- Identify new market segments- Partnership management and acquisition - Key account management and acquisition
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Expansion Manager France @ Eatfirst (CATERWINGS.fr)
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Jul 2019 - Jan 2020
- In charge of FR market and operations- Sales (750K€ GMV in 4 months)- Product strategy and content development (UX/UI, pricing strategy, photoshoot, menu creation, etc.)- Reporting of FR/ES/IT/DE market performances to CEO
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Junior ESSEC Conseil
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France
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Business Consulting and Services
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1 - 100 Employee
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Junior Consultant
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2017 - 2017
#1 Junior Enterprise in Europe (2M€ of annual turnover) #1 Junior Enterprise in Europe (2M€ of annual turnover)
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Renault Group
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France
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Motor Vehicle Manufacturing
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700 & Above Employee
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Working student
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Oct 2016 - Nov 2016
Ground work at DLPA Renault Eragny Ground work at DLPA Renault Eragny
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Stuart
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France
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Bike messenger
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May 2016 - Oct 2016
Bike messenger in Paris Bike messenger in Paris
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Education
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ESSEC Business School
Master of Science (MSc) in Management, Management -
Ipesup
CPGE HEC, Économie -
Notre Dame de la Providence
Baccalauréat, Terminale Scientifique