Hugo Legardez

Head of Hub Operations at La Tournée
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Contact Information
us****@****om
(386) 825-5501
Location
Paris, Île-de-France, France, FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Espagnol Limited working proficiency
  • Italien Limited working proficiency

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Bio

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Credentials

  • TOEIC (975/990)
    TOEIC® Program
    May, 2017
    - Nov, 2024
  • Cambridge English Advanced (CAE)
    Cambridge English Language Assessment
    Jun, 2012
    - Nov, 2024

Experience

    • France
    • Retail
    • 1 - 100 Employee
    • Head of Hub Operations
      • Jun 2022 - Present

      Toutes vos boissons du quotidien en bouteille en verre consigné, livrées chez vous gratuitement en véhicule électrique ! Toutes vos boissons du quotidien en bouteille en verre consigné, livrées chez vous gratuitement en véhicule électrique !

    • Germany
    • Software Development
    • 700 & Above Employee
    • Special Project Manager
      • Sep 2021 - May 2022

    • Expansion Manager France
      • Apr 2021 - Aug 2021

      - Launch operations in Paris, Lyon, Nice, and Marseille warehouses- Hire and train local warehouse employees (pickers, supervisors, and warehouse managers)- Construction project management & indirect procurement - Process excellence and KPIs management during post-launch operations

    • Nigeria
    • Technology, Information and Internet
    • 700 & Above Employee
    • Operations Project Manager
      • Jun 2020 - Jan 2021

      - Develop and lead strategic Vendor Experience and Customer Service projects across 11 countries - Benchmark all business units across 11 countries based on performance metrics to rationalize the number of FTEs- Product Manager role in the development and implementation of CS strategic projects (live chat, chatbot, FAQ, CS agent training) - Develop and lead strategic Vendor Experience and Customer Service projects across 11 countries - Benchmark all business units across 11 countries based on performance metrics to rationalize the number of FTEs- Product Manager role in the development and implementation of CS strategic projects (live chat, chatbot, FAQ, CS agent training)

    • Germany
    • Technology, Information and Internet
    • 200 - 300 Employee
    • New Business Developer @ Eatfirst (MONBANQUET.fr)
      • Feb 2020 - Apr 2020

      - Help on post-merger processes with sales and ops team- Identify new market segments- Partnership management and acquisition - Key account management and acquisition

    • Expansion Manager France @ Eatfirst (CATERWINGS.fr)
      • Jul 2019 - Jan 2020

      - In charge of FR market and operations- Sales (750K€ GMV in 4 months)- Product strategy and content development (UX/UI, pricing strategy, photoshoot, menu creation, etc.)- Reporting of FR/ES/IT/DE market performances to CEO

    • France
    • Business Consulting and Services
    • 1 - 100 Employee
    • Junior Consultant
      • 2017 - 2017

      #1 Junior Enterprise in Europe (2M€ of annual turnover) #1 Junior Enterprise in Europe (2M€ of annual turnover)

    • France
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Working student
      • Oct 2016 - Nov 2016

      Ground work at DLPA Renault Eragny Ground work at DLPA Renault Eragny

    • France
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Bike messenger
      • May 2016 - Oct 2016

      Bike messenger in Paris Bike messenger in Paris

Education

  • ESSEC Business School
    Master of Science (MSc) in Management, Management
    2016 - 2021
  • Ipesup
    CPGE HEC, Économie
    2013 - 2016
  • Notre Dame de la Providence
    Baccalauréat, Terminale Scientifique
    2009 - 2012

Community

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