Experience

Business Training

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Manager

  • Apr 2022 - Present

• Business Manager

  • Oct 2019 - Mar 2022

  30 years of experience in high-end trainingBusiness Training’s experience is built on solid ground: we have been providing cutting-edge ICT training sessions for about 20 years. Originally, Business Training specialized in IT technical and end-user trainings (Windows, MS Office, etc.). A few years ago, our company widened the range of its training catalogue to also meet the increasing demand for best-of-breed management courses (PRINCE2®, IPMA, ITIL, etc.).➡️ Increase sales by promoting Business Training's innovative IT solutions tailored to clients’ requirements [Banking & Insurance Sectors; Public Institution]Business & ICT Consulting will operate in Belgium and in Luxembourg; making easier for its customers to implement and manage their ICT departments truly aligned with new arising models of organizations built on sustainable development and innovation.➡️ Increase sales by promoting Business & ICT Consulting's innovative IT solutions tailored to clients’ requirements [Banking & Insurance Sectors; Public Institution]• Management Position/ Gouvernance / IT Interim• Change management/ Program Management• Infrastructure (System, Database, Architecture)• Network/Security• Developement (Development/Analyse/Architecture)• Business Intelligence/ Datawarehouse• Project Management/Services Delivery Management/ Risk Management• Business Analyst Functionnal & Technique• Bigdata• Editique / Digitalisation➡️ Manage the full commercial process; first contact to contract negotiations, establishing long-term relationships with customers.➡️ Create and develop a client portfolio [CIO; HR; Head of; Managers; Procurement].➡️ Understand and promote the benefits of aligning IT to business requirements using an outsourcing service partnerResponsable de comptes



Business & ICT Consulting

• Belgium
• Information Technology & Services
• 1 - 100 Employee

• Information Technology Account Manager

  • Oct 2019 - May 2021

  Business & ICT Consulting will operate in Belgium and in Luxembourg; making easier for its customers to implement and manage their ICT departments truly aligned with new arising models of organizations built on sustainable development and innovation. ➡️ Increase sales by promoting Business & ICT Consulting's innovative IT solutions tailored to clients’ requirements [Banking & Insurance Sectors; Public Institution] • Management Position/ Gouvernance / IT Interim • Change management/ Program Management • Infrastructure (System, Database, Architecture) • Network/Security • Developement (Development/Analyse/Architecture) • Business Intelligence/ Datawarehouse • Project Management/Services Delivery Management/ Risk Management • Business Analyst Functionnal & Technique • Bigdata • Editique / Digitalisation ➡️ Manage the full commercial process; first contact to contract negotiations, establishing long-term relationships with customers. ➡️ Create and develop a client portfolio [CIO; HR; Head of; Managers; Procurement]. ➡️ Understand and promote the benefits of aligning IT to business requirements using an outsourcing service partner Responsable de comptes



Antal International Spain

• Information Technology Recruiter

  • May 2019 - Sep 2019

  Antal International is a global executive recruitment organisation with over 130 offices in more than 30 countries. ➡️ Full recruitment life cycle of IT Profiles; Project Manager, Project Director, Senior Consultant, SAP Profiles, Microsoft Dynamics Profiles. ➡️ Definition of research strategies of diverse markets. ➡️ Headhunting. ➡️ Multilingual communication. ➡️ Relationship Management of clients and candidates. ➡️ Interviews and Process reports. ➡️ Qualify, screen and interview prospective candidates, and formulate a client-ready assessment summary. ➡️ Perform in-depth research of different IT-related markets



LUNDI MATIN

• Design

• Information Technology Business Developer

  • Apr 2018 - Aug 2018

  LUNDI MATIN is an innovative company that publishes softwares. LUNDI MATIN offers the ERP Lundi Matin Business, available in SaaS mode on a web browser, tablet and the RoverCash and AirKitchen cash register software, available on iOS and Android platforms. Lundi Matin also offers its customers the creation of BtoB and BtoC e-commerce sites. ➡️ Process customers and prospects' requests, assess their needs; prepare and send commercial proposals. ➡️ Make outgoing calls for prospecting, follow-up and customers' relationship improvement purposes. ➡️ Ensure the continuity of existing contracts and actively participate in marketing campaigns.



Avis Budget Group

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Agent

  • Jun 2014 - Apr 2018

  Avis Budget Group, Inc. is a leading global provider of vehicle rental services, through its Avis and Budget, brands, which have more than 11,000 rental locations in approximately 180 countries around the world. Avis Budget Group operates most of its car rental offices in North America, Europe and Australia directly. ➡️ Giving great face to face customer service to our customers ➡️ Increase revenue: enhance the value of the agency's services by selling additional services and products (GPS, insurance, car seats, etc.) using AVIS tools and method. ➡️ Manage counter activities: quotation, reservations, establishment of the rental contract, explanation of the general rental condition.s ➡️ Ensure customer returns: reception, invoicing of damages and/or additional expenses such as fuel, explain the invoicing present on the receipt given to our Business and Leisure customers at the end of the rental. ➡️ Participate in the preparation and delivery of vehicles: (to support the preparers) interior/exterior cleaning, tank filling, level control and adjustment (oil, windshield washer, etc.).



Cultura

• United States
• Design Services

• Sales Agent

  • Oct 2013 - May 2014

  Since its creation in 1998, Cultura has been recognized as a key player in the market for cultural and artistic leisure goods. Currently the 2nd largest bookseller in France and leader in the artistic leisure market, our brand cultivates its dual identity as a distributor and cultural animator. In addition to a very diversified offer in all fields of culture (Books, Music, Multimedia, Video, Creative Leisure, Fine Arts, Musical Instruments, Stationery, Gifts), Cultura offers its clients the opportunity to become actors by appropriating the means of cultural expression. ➡️ Inform & offer products adapted to customer expectations to guarantee an exceptional service. ➡️ Increase the turnover by tailoring stores' offer, develop sales skills and advices to our customers. ➡️ Ensure a quality storage of on shelves in order to make them attractive and thus contribute to the store's performance. ➡️ Organize the offer according to commercial operations and current music, video or new technologies news. ➡️ Cultivate a taste for teamwork.



Decathlon International

• Assistant Manager

  • Jul 2011 - Sep 2013

  Decathlon has been founded in 1976 in Lille, France. Decathlon UK has launched in 1999 with our first store in Surrey Quays. Currently we have 44 stores around the UK, where you can get experts advice and have a seamless shopping experience. Globally, we are present in 46 countries and we have the ambition to open more and more new countries in order to be present everywhere we are needed.➡️ Team: Teammates come first, as an Assistant Manager time and resources are invested into the development of the team and in doing so will facilitate their growth and progression.➡️ Customer Service: Customers being at the forefront of the attention, working with the team members and listen to their feedback in order to make improvements to the service and products, Mountaineering, Hiking, Skying, Trekking, Camping. ➡️ Partnerships: Freedom to reach out into the community and work with local sport clubs, schools, and businesses to develop partnerships. ➡️ Brand: Work closely with brand to choose the best products for the customers. ➡️ Project: Build with the team a long term project surrounding the commercial policy of the Mountain's sports.

• Sales Agent

  • Mar 2010 - Jul 2011

  ➡️ Customer Service - Through thepassion for sport; share tips and experience with users and through our hands on product training; able to give the best technical advice for the sports responsible for. Develop sales and turnover.➡️ Merchandising - Take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.➡️ Team Player - You will be part of a shop floor team of like-minded Sports Advisors, practicing sport and celebrating victories together.

• Sales Agent

  • Nov 2009 - Mar 2010

  Since its creation in 1998, Cultura has been recognized as a key player in the market for cultural and artistic leisure goods. Currently the 2nd largest bookseller in France and leader in the artistic leisure market, our brand cultivates its dual identity as a distributor and cultural animator. In addition to a very diversified offer in all fields of culture (Books, Music, Multimedia, Video, Creative Leisure, Fine Arts, Musical Instruments, Stationery, Gifts), Cultura offers its clients the opportunity to become actors by appropriating the means of cultural expression. - Inform & offer products adapted to customer expectations to guarantee an exceptional service. - Ensure a quality storage of on shelves in order to make them attractive and thus contribute to the store's performance. - Organize the offer according to commercial operations and current art and craft trends. - Cultivate a taste for teamwork.