Experience

YATEC NSW

• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Committee Member

  • Apr 2022 - Present



Australian Tourism Data Warehouse (ATDW)

• Australia
• Marketing Services
• 1 - 100 Employee

• Industry Support Officer

  • Jun 2021 - Present



YATEC South Australia

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Committee Member

  • Jul 2021 - Apr 2022



South Australian Tourism Commission

• Australia
• Government Administration
• 100 - 200 Employee

• Digital Marketing Assistant

  • Dec 2020 - Jun 2021

  Reporting to the Digital Optimisation Manager and working alongside the Digital Marketing Officer, I worked alongside the South Australian Tourism Commission's Digital Marketing team to achieve a small portfolio of key deliverables. Projects included, but were not limited to;- Industry Engagement, project support, and working group of the second and third rounds of the Great State Voucher stimulus campaigns (accommodation and experiences). - The development and execution of training material of the ATDW Support and Marketing Hub, including written guides and video tutorials.- Contribution and data management for in-trip visitation insights using Google Business analytics. - Creation and development of digital performance dashboards and campaign monitoring. - Workshops and industry support for the optimisation and use of the ATDW-Online platform for SA Operators and Businesses for optimal promotion on SouthAustralia.com. - Support to the website developers, social media and content team, events teams, domestic marketing and trade teams for digital marketing, SouthAustralia.com and the ATDW-Online platform and content.



RDAMR - Regional Development Australia Murraylands and Riverland

• Australia
• Government Relations
• 1 - 100 Employee

• Project Officer - Marketing

  • Jul 2020 - Feb 2021

• Project Support Officer

  • Dec 2019 - Jul 2020

  Responsible for undertaking an array of tasks across projects in the organisation to assist Project Managers and Regional Managers. Key areas of of assistance included marketing, tourism projects, data analysis and event facilitation. I often create and distribute collateral for feature projects including; Next Gen Murraylands Leaders, the Murray River Study Hub, and general marketing support. I was fortunate enough to plan and facilitate Next Gen's "Enhancing Your 2020 Vision" webinar series as the project lead. I also storyboard and create the RDAMR #WeAreHere Campaign feature video.

• Marketing Assistant (Tourism) - Murray River, Lakes & Coorong

  • Dec 2018 - Dec 2019

  Responsible for supporting the Tourism Development Manager with administration and website upgrade of themurrayriver.com. Including; website maintenance of active content, liaising with web developers to finalise navigation upgrades, identify gaps in content, researching/writing additional content, ensuring listings feed through onto site (from data bases and social media platforms), troubleshoot issues and improve SEO strategies. Through my administration duties I completed a tourism audit and shadowed the 2019 Social Media campaign, receiving exposure to content creation.



Murray River, Lakes and Coorong Tourism Alliance

• Acting Tourism Development Manager

  • Sep 2020 - Oct 2020

  Acting Tourism Development Manager for the Murray River, Lakes and Coorong Tourism Alliance while concurrently working part-time as a Project Officer - Marketing for RDAMR. This position had me attending meetings and conducting day to day tasks to ensure activities of the Tourism Alliance were on track. Acting Tourism Development Manager for the Murray River, Lakes and Coorong Tourism Alliance while concurrently working part-time as a Project Officer - Marketing for RDAMR. This position had me attending meetings and conducting day to day tasks to ensure activities of the Tourism Alliance were on track.



Murray River, Lakes and Coorong Tourism Alliance

• Marketing Assistant

  • Dec 2018 - Jul 2019

  I began working as a part-time casual employee for the Murray River, Lakes and Coorong Tourism Alliance (MRLCTA) while at University before progressing into a full-time with RDAMR and continuing in-kind work for the Alliance under as a part of my role at RDAMR. I have assisted in administration of digital marketing activities, authored the 2019 state winning Destination Marketing Campaign, conducted digital audits and reporting as well as assisted on the planning of events and famils. I also assist with maintenance of the regional website www.themurrayriver.com.



University of South Australia

• Australia
• Higher Education
• 700 & Above Employee

• PASS Leader

  • Mar 2018 - Nov 2018

  A leadership role involving facilitating study sessions for other students within the University with all preparation time self-nominated – self-motivation and time-management are therefore crucial skills to have. Also provided the chance on multiple occasions to support other PASS Leader Colleagues through development sessions. A leadership role involving facilitating study sessions for other students within the University with all preparation time self-nominated – self-motivation and time-management are therefore crucial skills to have. Also provided the chance on multiple occasions to support other PASS Leader Colleagues through development sessions.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Customer Support Advisor and Complaints Resolution Consultant

  • Jul 2015 - Jan 2017

  Local Resolution Support Leader; having resolutions and being able to guide other consultants through challenges ad problems.Have a positive and happy attitude in the workforce, allowing a great customer experience for all who come into our store. Local Resolution Support Leader; having resolutions and being able to guide other consultants through challenges ad problems.Have a positive and happy attitude in the workforce, allowing a great customer experience for all who come into our store.