Experience

Informa Training Partners

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Project Manager

  • Aug 2013 - Present

• Manager, Editorial Services

  • Aug 2014 - Present



Project Management Consulting

• Business Consulting and Services
• 1 - 100 Employee

• Project Manager

  • 2012 - Aug 2014

  Create project schedules, coordinate team activities, and design or review/QC content and format of workshop and multimedia deliverables for the pharmaceutical industry. Coordinate/Assign tasks for freelance employees. Manage, submit, and maintain reference materials to online client libraries during project lifecycle; Annotate technical content to approved source material during client review/approval processes. Create project schedules, coordinate team activities, and design or review/QC content and format of workshop and multimedia deliverables for the pharmaceutical industry. Coordinate/Assign tasks for freelance employees. Manage, submit, and maintain reference materials to online client libraries during project lifecycle; Annotate technical content to approved source material during client review/approval processes.



Custom Learning Designs

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Project Manager

  • 2005 - 2012

  Lead the development of customized multimedia sales training solutions for the pharmaceuticals industry. Produced materials for product launches, sales meetings, curriculum development. Coordinated content creation, design, resourcing, and project milestones for both client and project team. Tracked and communicated project status via meetings and reports, and troubleshooted changes in scope. Consult with client to produce effective and targeted programs.

• Senior Desktop Publisher

  • 1998 - 2012

  Used desktop publishing software to design output of web-based, multimedia, and print content. Produced audio and video assets and manage print process. Edited and proofread content and performed QA testing and review of multimedia deliverables. Expert user of publishing software such as MS Office and Adobe CS.

• Publishing Department Supervisor

  • 2004 - 2005

  Managed department workflow of short- and long-term projects. Represented department at internal and external meetings. Participated in employee reviews. Directed QC/QA teams to evaluate multimedia deliverables. Trained and mentored employees in software applications and processes.



Unum

• Norway
• IT Services and IT Consulting
• 1 - 100 Employee

• Claims Administrator

  • 1996 - 1998

  Initiated and resolved insurance claim queries through collaboration with claims examiners and senior management. Maintained company database of claims activities. Created training aids and trained employees in call center and claim processing procedures. Initiated and resolved insurance claim queries through collaboration with claims examiners and senior management. Maintained company database of claims activities. Created training aids and trained employees in call center and claim processing procedures.