Hieu (Hugh) Nguyen
Restaurant Supervisor at Momotoko Ramen Restaurants- Claim this Profile
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English Limited working proficiency
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Vietnamese Native or bilingual proficiency
Topline Score
Bio
Credentials
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Innovate or Die project
Innovate or DieNov, 2017- Nov, 2024 -
Hygiene Passport
Finnish Food Safety Authority Evira / Elintarviketurvallisuusvirasto EviraMay, 2017- Nov, 2024 -
IELTS
IELTS OfficialJan, 2016- Nov, 2024 -
Microsoft Office Specialist
Microsoft
Experience
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Momotoko Ramen Restaurants
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Finland
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Restaurants
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1 - 100 Employee
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Restaurant Supervisor
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Jan 2023 - Present
As a Restaurant Supervisor, I have full responsibility on:+ Managing and ensuring high standard of food production process+ Controlling the stock level and maintaining the food logistic chain.+ Training and supervising the workflow in the kitchen as well as the customer service.+ Observing and making some development on daily sell. Thanks to this role, I have acknowledged:+ How to use the Restolution system to manage the stock level and flexibly ordering the ingredients based on sale. + How to handle unexpected issue and ensuring customers´satisfaction+ How to serve wine and gaining knowledge on alcohols (via the Alcohol Pass by AVA) Show less
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Chef Worker
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May 2019 - Dec 2022
As a kitchen worker in Momotoko Ramen Restaurant, I have been responsible in+ Managing food supply chain+ Controlling the stock management.+ Training new staff and ensuring all of the dishes meet the highest standard.Working in this position helped me :+ Know well how to manage the risk in customer service+ Get to know more about how success in customer service by understanding and observing customers' feelings.+ Learned how to handle the intense workflow and reduce the risk for the restaurant.+ Listen and understand what my teammates seek in need. Show less
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Carwash DD Oy
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Finland
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Video Content Producer
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May 2022 - Aug 2022
As a visual content producer in Carwash DD Oy, I take a key role in: + Planning in producing visual content for marketing campaigns as well as internal documents. + Editing ad videos, training videos + Working with project managers to brainstorm ad campaigns. + Working with equipment rentals in hiring gears for video shooting + Working with staff for gathering ideas for making training videos. While working as a freelancer, I have done: + Produced 3 carwash ad videos for social media channels + Produced internal training videos ( in total 8 videos, 1 video / 1 week) + Get to know well how to finish all of the tasks in time. Show less
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Freyr Studio
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Finland
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Movies, Videos, and Sound
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Content Producer / Production Assistant
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Aug 2020 - Aug 2021
As a Content Producer, I assist the Marketing Specialist in managing the social media content producing: + Planning and managing all of the content ( Instagram Carousel, video on reels ,etc) + Capturing BTS photos on video production for visual sources. + Managing the production equipment as well as plans. (shooting lists, documents, etc) This role gave me a huge opportunity to learn more about videography and how content producers handle tasks. Also, this is the base for me to have more confidence on following visual content producer career. Show less
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La Crêperie (Saigon)
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Ho Chi Minh, Vietnam
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Customer Service Representative
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Apr 2016 - Jul 2016
Ensuring the best service for the customer Networking with the partner as well as developing the production's quality Ensuring the best service for the customer Networking with the partner as well as developing the production's quality
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Education
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2017 - 2021
Savonia University of Applied Sciences
Bachelor of Business Administration - BBA, International Business -
2016 - 2017
Savonia University of Applied Sciences
Bachelor of Engineering (B.E.), Machinical Engineering -
2015 - 2016
Ton Duc Thang university
Bachelor of Business Administration (B.B.A.), International Business
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