Huey Yi Koo
Application Advisor at Silverlake Structured SIBS- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Malaysia, MY
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Experience
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Silverlake Structured SIBS
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IT Services and IT Consulting
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1 - 100 Employee
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Application Advisor
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Jan 2022 - Present
1) leading a customer support team to support Silverlake Trade Finance system in Malaysia banks (i.e. HLB, AFFIN, Maybank Labuan, Bank Islam, Agro bank) and oversea branch (i.e. HLB Singapore, HLB Cambodia, HLB Hong Kong, HLB Vietnam, Maybank Vietnam, Maybank Brunei, Maybank Cambodia).2) Provide production support service and system enhancement. Involved in small project to provide compliance solution to banks.3) Implement SDLC when received new requirement.4) Lead and guide the team in providing solution to banks and in their personal growth.5) Report to account manager when issue arise. Show less
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Senior Sevice Support manager
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1997 - Present
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Education
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Tunku Abdul Rahman University College (TARC)
Bachelor's degree, Computer Science
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