Experience

Advantis Credit Union
• United States
• Banking
• 100 - 200 Employee
• IT Helpdesk

  • Oct 2016 - Present


Erickson Incorporated

• United States
• Aviation and Aerospace Component Manufacturing
• 200 - 300 Employee

• IT Technician at Erickson Aviation

  • Feb 2014 - Aug 2016

  Provide technical support troubleshooting of hardware, software and wireless devices problems. Configure and prepare new work stations for deployment to end-users. Configure, build, and support server Provide hardware repair and maintenance for computers and printers Perform software installation, upgrades and patches. Work with Department managers to identify hardware and software needs for new and existing users. Work with Network Administrator to ensure full back up tape for all systems Travel between couple locations solving end users problem as needed Provide basic training to end users for company intranet, email, application and network login procedures Cross train with IT Manager, Network Administrator and other IT staff to ensure maximum support Show less



Ichor Systems, Inc.

• United States
• Semiconductor Manufacturing
• 400 - 500 Employee

• Network Administrator

  • Feb 2010 - Aug 2013

  Perform local and remote troubleshooting of hardware, software, network, telephone and audio/video, wireless devices problems. Configure and prepare new work stations for deployment to end-users. Perform software installation, upgrades and patches. Provide informal training to end-users Work with Department managers to identify hardware and software needs for new and existing users. Establish and build relationship with vendors supporting IT solution (HP, Dell, Zebra, Cisco, Ricoh). Manage files security and user account administration using Active Directory. Support services for virtualization technologies: VMware, Citrix. Configure and maintaining server operating systems using VMware. Monitor and troubleshoot network activity/connectivity Show less