Hue Pham
Digital Marketing Intern at Caiden Media- Claim this Profile
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Bio
Credentials
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Advanced Google Analytics
GoogleJan, 2021- Sep, 2024 -
Google Ads Search Certificate
GoogleDec, 2021- Sep, 2024
Experience
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Caiden Media
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Canada
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Advertising Services
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1 - 100 Employee
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Digital Marketing Intern
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Jan 2023 - Present
- Create and manage social media content and posts design - Create blog posts - Create website backlinks - Add SEO titles and meta descriptions to website pages and posts - Create and manage social media content and posts design - Create blog posts - Create website backlinks - Add SEO titles and meta descriptions to website pages and posts
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Bath & Body Works
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United States
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Retail
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700 & Above Employee
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Seasonal Sale Associate
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Sep 2022 - Jan 2023
- Deliver exceptional in-store shopping experience. - Build a highly satisfied and loyal customer base through engagement, uncovering needs making product recommendations, and capturing customer information to support continued engagement. - Deliver exceptional in-store shopping experience. - Build a highly satisfied and loyal customer base through engagement, uncovering needs making product recommendations, and capturing customer information to support continued engagement.
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TDCX
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Singapore
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Digital Marketing Specialist
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Sep 2020 - May 2022
- Set up campaigns, analyze and report on target audience insights, keywords, assets, consumer trends, market analysis and marketing best practices to help build the best strategies possible - Manage and optimize existing Ads (PPC) campaigns. - Help create and implementation of PPC strategies including keyword research and analysis. - Create performance reports with recommendations for improvements. - Knack of implementing new technologies automation capabilities that enhance SEM efforts. - Provide consultative advice for performance and optimization for campaigns in Google Ads/Merchant Center, tag implementation in Google Tag Manager and Google Analytics to achieve ROI. - Deliver excellent customer service when offering advice in a professional and efficient manner.
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SELLBYTEL Group APAC
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Malaysia
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Customer Service Specialist
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Sep 2018 - Dec 2019
- Understand customer's enquiry about Google Play project and respond via applicable channels: email, chat, and inbound and outbound call. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Concentrate on delivering key results and customer satisfaction, quality metrics - Maintain and update all administration tasks. - Understand customer's enquiry about Google Play project and respond via applicable channels: email, chat, and inbound and outbound call. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Concentrate on delivering key results and customer satisfaction, quality metrics - Maintain and update all administration tasks.
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Newstar Vietnam
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Vietnam
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Packaging & Containers
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Student Services Manager
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May 2018 - Aug 2018
- Prepare and collect documents for verification with the embassy - Manage a group of students studying English in Philipines - Baguio, Cebu - Report and update students' result weekly - Proactively develop innovative ideas for studying activities - Prepare and collect documents for verification with the embassy - Manage a group of students studying English in Philipines - Baguio, Cebu - Report and update students' result weekly - Proactively develop innovative ideas for studying activities
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AIESEC
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Canada
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Non-profit Organizations
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700 & Above Employee
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Project Manager
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Jun 2015 - Feb 2018
- Manage and build content for the project during the development, implementation and operations activities by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters - Support the monitoring and evaluation of the results of assigned activities. - Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team - Evaluate and report the progress of the project on an ongoing basis and at scheduled points in the life cycle before/during/after the events.
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Education
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2022 - 2024
Lambton College
Postgraduate Degree, Marketing Management Digital Media -
2014 - 2018
Hanoi University
Bachelor's degree, International Relations and Affairs
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