Paul Hudson
IT Support Specialist at eBryIT, Inc.- Claim this Profile
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Bio
Jocelyn Patrick
Paul is a dedicated and knowledgeable professional who puts the customer first at all times. His ability to tackle a problem, reduce it to it's basic components then resolve the issue is a valued skill and made our team stronger through our collaborative efforts. I would hire Paul again without hesitation and any company that hires him will be fortunate.
Fred Heller
Paul works in the IT department and frequently is called upon to help those of us in the field who are having issues with our computers. I've always found Paul to be very pleasant to work with. He explains what's going on with the system. And he's tenacious. He won't give up on a problem until it's fixed. And the thing that impresses me the most about Paul is that he always calls back a day or two later to make sure everything is working OK. Paul would make a good addition to any organization.
Jocelyn Patrick
Paul is a dedicated and knowledgeable professional who puts the customer first at all times. His ability to tackle a problem, reduce it to it's basic components then resolve the issue is a valued skill and made our team stronger through our collaborative efforts. I would hire Paul again without hesitation and any company that hires him will be fortunate.
Fred Heller
Paul works in the IT department and frequently is called upon to help those of us in the field who are having issues with our computers. I've always found Paul to be very pleasant to work with. He explains what's going on with the system. And he's tenacious. He won't give up on a problem until it's fixed. And the thing that impresses me the most about Paul is that he always calls back a day or two later to make sure everything is working OK. Paul would make a good addition to any organization.
Jocelyn Patrick
Paul is a dedicated and knowledgeable professional who puts the customer first at all times. His ability to tackle a problem, reduce it to it's basic components then resolve the issue is a valued skill and made our team stronger through our collaborative efforts. I would hire Paul again without hesitation and any company that hires him will be fortunate.
Fred Heller
Paul works in the IT department and frequently is called upon to help those of us in the field who are having issues with our computers. I've always found Paul to be very pleasant to work with. He explains what's going on with the system. And he's tenacious. He won't give up on a problem until it's fixed. And the thing that impresses me the most about Paul is that he always calls back a day or two later to make sure everything is working OK. Paul would make a good addition to any organization.
Jocelyn Patrick
Paul is a dedicated and knowledgeable professional who puts the customer first at all times. His ability to tackle a problem, reduce it to it's basic components then resolve the issue is a valued skill and made our team stronger through our collaborative efforts. I would hire Paul again without hesitation and any company that hires him will be fortunate.
Fred Heller
Paul works in the IT department and frequently is called upon to help those of us in the field who are having issues with our computers. I've always found Paul to be very pleasant to work with. He explains what's going on with the system. And he's tenacious. He won't give up on a problem until it's fixed. And the thing that impresses me the most about Paul is that he always calls back a day or two later to make sure everything is working OK. Paul would make a good addition to any organization.
Credentials
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MCSA
Microsoft
Experience
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eBryIT, Inc.
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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IT Support Specialist
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Aug 2018 - Present
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Four Winds
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Design Services
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General Manager
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Dec 2013 - Oct 2016
• Manage all matters relating to recruiting, hiring, training, and performance management. • Oversee and manage all areas of business operation • PC troubleshooting and hardware support including break-fix • Connectivity support of printers and OS including 10, 8.1, 7, Vista, and XP • Enforce sanitary practices for food handling, general cleanliness, and maintenance • Asset management • Estimated food needs and placed orders with distributor • Menu development including food handling and preparation Show less
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Candelaris
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United States
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Motor Vehicle Manufacturing
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Server
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Nov 2012 - Nov 2013
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Westwood One
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United States
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Broadcast Media Production and Distribution
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200 - 300 Employee
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Support Analyst
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Jan 2009 - Nov 2011
• Local and remote support of 1000 + clients nationwide. • Deployed Workstations and preformed migrations using ADMT • Remote support of routers • PC troubleshooting and hardware support including break-fix • Monitor and ensure completion of incoming tickets via helpstar • 1st - 3rd level support included as well as server builds. • Support utilizes VNC and RDP to support Office, Blackberry phones, and VPN • Add new users, administer user rights, and password resets via Active Directory • Managed user mailboxes with exchange management tool • Added users to BES • Monitored DNS and DHCP • Platform is currently NT backbone including 2003 with users on 7, XP, and 2000 Show less
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Network Technician
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Oct 2006 - Apr 2010
• Desktop and Server Support • Customer Service including initial install of copier and service of copier on the I.T. side. • Ensured network connectivity to copier • Assisted client by troubleshooting network printing and scanning problems both on site and by phone. • Server 2k, 2k3, XP, Vista, Mac, Office 2003 • Add new users, administer user rights, and password resets via Active Directory • Various Contract work • Deployed workstations and preformed migrations of data • HP desktop hardware support, troubleshooting, and break-fix • Perform printer maintenance when necessary • Microsoft 2000 and XP. Microsoft Office and Lotus Notes Show less
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Education
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Computer Learning Center
Technical, Networking, Engineering, and Management -
Technical Degree Art Institute of Houston
Culinary Arts, Computer Science
Community
