Experience

DHL Asia Pacific Shared Services Sdn Bhd

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Junior Associate

  • Oct 2022 - Present



Blue Wireless

• Singapore
• Telecommunications
• 1 - 100 Employee

• Network Support Engineer

  • Aug 2022 - Oct 2022



Telekom Malaysia

• Malaysia
• Telecommunications
• 700 & Above Employee

• Information Technology Assistant

  • Sep 2020 - Jun 2021

  + Preventive Maintenance (PVM) on site. + Monitor MERS999 network using HP Network Node Manager (NNM). + Prepare and configure workstation before deployment to sites. + Verifies assets and liabilities by comparing items to documentation. + Completes audit work papers by documenting audit tests and findings. + Ticket Monitoring and Escalation Management. + Logging all incidents and their resolution to see if there are recurring malfunctions. + Update the latest layout plan for the MERS999 sites. Show less



Extreme Broadband | Open DC

• Malaysia
• Telecommunications
• 1 - 100 Employee

• Internship Trainee

  • Sep 2019 - Sep 2020

  + Perform the 1st level troubleshooting towards the issue’s concern + Troubleshoot, diagnosed and resolved network operation issues covers from core network to end user devices. + Involved in SD-WAN equipment (Velocloud) provisioning + Assist tier 1 and 2 network engineers to provide technical assist in developing network project + Switching and routing configuration on different type of devices (Cisco, Mikrotik, Peplink) + Monitoring and check the networking such as bandwidth, Policy Map, Vlan, BGP and OSPF Show less



HeiTech Padu Berhad

• Malaysia
• IT Services and IT Consulting
• 700 & Above Employee

• Intern

  • Jun 2014 - Oct 2014

  + Install and configure brand new laptop for new employee + Configure and manage printing system + IT and help desk support on computer hardware and software + Ensuring security and upgrades are applied and kept up to date on desktops and laptops. + Create purchase requisitions for IT hardware/software. + Setting up new users and disabling expired accounts in accordance with HR requirements. + Support all internal IT requirement of the company. + Install and configure brand new laptop for new employee + Configure and manage printing system + IT and help desk support on computer hardware and software + Ensuring security and upgrades are applied and kept up to date on desktops and laptops. + Create purchase requisitions for IT hardware/software. + Setting up new users and disabling expired accounts in accordance with HR requirements. + Support all internal IT requirement of the company.