Experience

BPO Plus

• United Kingdom
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Senior Customer Service Agent

  • Oct 2013 - Present

  Acting team leader role, from doing reports and training, present a meeting, a long experience as an outbound agent with all their tasks, handling customer inquiries and complaints about the phone. A good delegate doing team leader's tasks. Handling customer’s inquiries and complaints about the phone. Issuing tickets for inquiries and complaints if needed. Has a long experience as a delegate doing team leaders' tasks. Has a long experience as an outbound agent with all their tasks. Acting team leader role, from doing reports and training, present a meeting, a long experience as an outbound agent with all their tasks, handling customer inquiries and complaints about the phone. A good delegate doing team leader's tasks. Handling customer’s inquiries and complaints about the phone. Issuing tickets for inquiries and complaints if needed. Has a long experience as a delegate doing team leaders' tasks. Has a long experience as an outbound agent with all their tasks.



malomatia

• Qatar
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2012 - Oct 2013

  Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes, and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries. Project Coordinator responsibilities include working closely with our Project Manager to prepare comprehensive action plans, including resources, timeframes, and budgets for projects. You will perform various coordinating tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation and handling financial queries.



Al-Ahli Hospital

• Qatar
• Hospitals and Health Care
• 500 - 600 Employee

• Receptionist

  • Nov 2010 - Oct 2012

  Customer service / Receptionist / Cashier – registration – phone calls - Appointments, deal with all of the kind insurance / Handled with guests Customer service / Receptionist / Cashier – registration – phone calls - Appointments, deal with all of the kind insurance / Handled with guests