Experience

Ayoconnect

• Indonesia
• Technology, Information and Internet
• 200 - 300 Employee

• Virtual Assistant

  • Mar 2023 - Present



Raffles Jakarta

• Indonesia
• Hospitality
• 300 - 400 Employee

• • Aug 2019 - Oct 2022

• • Nov 2017 - Aug 2019

• • Apr 2017 - Nov 2017

• • Sep 2014 - Apr 2017



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• • Nov 2012 - Sep 2014

• • Jan 2012 - Oct 2012

  1.Generating revenue through room sell strategy and banquet 2.Maintain close relationship with clients3.Serve as the point of contact for clients and communicate with them by phone, e-mail and sales calls4.Recognize opportunities to up sell the customers and sell enhancements to create a better Ritz-Carlton Experience or event5.Use sales techniques that maximize revenue while maintaining existing guest loyalty to Ritz-Carlton; sales call, sales blitz and telemarketing

• • Aug 2010 - Feb 2012

  1.Generating revenue through room sell strategy and banquet involving 10 rooms and above for two properties2.Maintaining close relationship with corporate accounts as well associations and governments3.Proposals generates and follow up4.Generating new leads through various channels5.Customer Relations and Guest Relations ( room showing and the day of the event)6.Serve as the point of contact for clients and communicate with them by phone and e-mail



The Dharmawangsa Hotel

• Receptionist

  • Mar 2009 - Aug 2010

  Deliver the best personalized service, such as in room check in and check out Cashiering Deliver the best personalized service, such as in room check in and check out Cashiering



The Sultan Hotel Jakarta

• Front Desk Agent

  • Feb 2008 - Mar 2009