Hubert Osuna Roman
Information Technology Coordinator at Secure Transportation Company, Inc.- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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CompTIA A+ ce
CompTIASep, 2015- Oct, 2024 -
CompTIA IT Operations Specialist – CIOS Stackable Certification
CompTIADec, 2016- Oct, 2024 -
CompTIA Network+ ce
CompTIADec, 2016- Oct, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
CompTIADec, 2019- Oct, 2024 -
CompTIA Security+ ce Certification
CompTIADec, 2019- Oct, 2024
Experience
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Secure Transportation
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United States
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Shuttles and Special Needs Transportation Services
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100 - 200 Employee
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Information Technology Coordinator
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May 2017 - Present
• Assist in resolving issues in Office, QuickBooks, Adobe, GoToMeeting, and Cisco Webex using Join.me as remote support.• Helped to decide the purchase of our Help Desk ticketing system. I manage this for our entire company.• Manage help desk and agile boards through assigned tickets during conference calls• Manage 25 computers (PC’s and Mac’s) in our corporate office with occasional visits to other offices.• Use and Train others on how to use Excel, Word, and navigate Office 365 including high level executive employees.• Grant or remove credentials to our database for new hires and recent terminations. Show less
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Information Technology Support Assistant
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May 2017 - Dec 2018
• Troubleshoot issues in Adobe Acrobat, Office 365, Filemaker Pro, QuickBooks, GoToMeeting, Cisco Webex, and Microsoft Remote Desktop using Join.me or Microsoft Teams as remote support.• Implemented YouTrack ticketing system for agile boards and help desk.• Onboarded new hires with access rights to our database and provide software licenses for Adobe or Filemaker Pro, if necessary.• Coordinated with executive assistant to ensure minimal downtime during seating rearrangements and during 2 office relocations. Show less
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RemX | The Workforce Experts
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United States
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Staffing and Recruiting
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400 - 500 Employee
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Administrative Assistant
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Jan 2017 - May 2017
• Capture and process data points from 1500 HCFA forms and enter them into an Excel spreadsheet. • Phone requests to form issuing companies when discrepancies are found. • Held seminars on how to be efficient with Excel. • Was recognized for my IT abilities and began to take desktop support role for main office. • Temp contract was bought out by Secure Transportation to continue there as a full-time employee. • Capture and process data points from 1500 HCFA forms and enter them into an Excel spreadsheet. • Phone requests to form issuing companies when discrepancies are found. • Held seminars on how to be efficient with Excel. • Was recognized for my IT abilities and began to take desktop support role for main office. • Temp contract was bought out by Secure Transportation to continue there as a full-time employee.
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Self Employed
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Anaheim, CA
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IT Consultant
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Dec 2006 - Jan 2017
• Maintained and upgraded/downgraded per owner’s request of Operating Systems, Anti-virus software, and Office suites. • Repaired malfunctioning hardware on desktop or laptops. • Troubleshoot issues that were software or hardware related to reduce downtime and maintain productivity. • Restore Operating Systems using Acronis to workstations with failed Hard Drives. • Repaired network related issues on small office printers. • Maintained and upgraded/downgraded per owner’s request of Operating Systems, Anti-virus software, and Office suites. • Repaired malfunctioning hardware on desktop or laptops. • Troubleshoot issues that were software or hardware related to reduce downtime and maintain productivity. • Restore Operating Systems using Acronis to workstations with failed Hard Drives. • Repaired network related issues on small office printers.
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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IT Technician
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Jan 2016 - Mar 2016
• Identify and document servers belonging to CSUF Computer Science department. • Power down, disassemble and dismount said servers. • Transport heavy, fragile computer peripherals safely and securely between 2 locations on CSUF campus. • Reassemble racks, mount servers, and ensure that servers are operational. • Identify and document servers belonging to CSUF Computer Science department. • Power down, disassemble and dismount said servers. • Transport heavy, fragile computer peripherals safely and securely between 2 locations on CSUF campus. • Reassemble racks, mount servers, and ensure that servers are operational.
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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Accounting Assistant
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Jan 2014 - Apr 2014
• Ensured accuracy of dollar amounts from scanned tax documents onto proprietary programmed templates designed to assist accountants in filing taxes. • Maintain a fast paced working environment to process thousands of incoming tax documents while maintaining high levels of accuracy of recording correct amounts. • Report any large scale scanning/processing errors to IT department to review and repair any scanning issues to improve the accuracy of future scans. • Provide insight to new recruits to assist them in properly processing incoming documents. Show less
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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Accounting Assistant
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Jan 2013 - Apr 2013
• Ensured accuracy of dollar amounts from scanned tax documents onto proprietary programmed templates designed to assist accountants in filing taxes. • Maintain a fast paced working environment to process thousands of incoming tax documents while maintaining high levels of accuracy of recording correct amounts. • Report any large scale scanning/processing errors to IT department to review and repair any scanning issues to improve the accuracy of future scans. • Provide insight to new recruits to assist them in properly processing incoming documents. Show less
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Education
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2008 - 2011
California State University-Fullerton
Bachelor of Arts (B.A.), Business Administration -
2014 - 2015
Cypress College
Associate of Science (A.S.), Computer and Information Systems Security/Information Assurance
Community
