Experience

Leyland SDM

• United Kingdom
• Building Materials
• 100 - 200 Employee

• Team Leader

  • Aug 2021 - Present

  ● Provided leadership and direction for employees, supervising activities to raise productivity and efficiency.● Reworked staff assignments and workflows to meet production targets● Increased team productivity through effective staff planning, coordination and task delegation.● Managed store opening and closing, taking keyholder responsibilities seriously to uphold robust security.● Coached and motivated Sales Advisors. Enhancing performance.● Adapted to a flexible schedule for smooth storeoperations, including weekends.● Implemented strategies to boost sales and productivity levels.● Strong understanding of inventory control procedures, minimizingshortages. Show less

• Store Advisor

  • Mar 2021 - Aug 2021

  ● Assisting customers in the selection and purchase of items by highlighting special promotions and providing expert advice on products and services -Complaining with cash handling policies and procedures by effectively managing the POS system and processing payments accurately, both cash and credit cards transactions -Maintaining the store always organised and clean - including merchandising displays and setting up promotional exposures -Providing professional customer service and dealing effectively with Complains according to company standards Show less



Selfridges

• United Kingdom
• Retail
• 700 & Above Employee

• Warehouse Operative

  • Dec 2021 - Jan 2022

  Preparing the customer orders by settled deadlines, keep record of stock and orders up to date, organising and cleaning working areas. Preparing the customer orders by settled deadlines, keep record of stock and orders up to date, organising and cleaning working areas.



Lyttos Beach Hotel

• Chersonisos, Crete, Greece

• Trainee Service Waiter

  • Jun 2019 - Sep 2019

  Duties included ensuring exemplary customer service in delivery of front-of-house table service, taking orders and answering questions about menu (food sensitivities and substitutions), working under pressure, and supporting supervisors to mentor new staff on all procedures including health and safety. Duties included ensuring exemplary customer service in delivery of front-of-house table service, taking orders and answering questions about menu (food sensitivities and substitutions), working under pressure, and supporting supervisors to mentor new staff on all procedures including health and safety.



Hotel u Jana

• Tarnów, Małopolskie, Poland

• Hospitality Assistant

  • May 2019 - Jun 2019

  Work experience in a diverse range of roles including housekeeping, maintenance, customer service, and front-of-house food and beverage service roles. Work experience in a diverse range of roles including housekeeping, maintenance, customer service, and front-of-house food and beverage service roles.



Hotel pod Debem

• Poland ,Tarnow

• Training Hotel Administrator

  • Mar 2019 - Apr 2019

  Performing all front of house receptionist duties included taking all incoming calls, handling reservation, handling check-ins and check-outs, and assisting hotel guests with friendly, efficient, and courteous manners Performing all front of house receptionist duties included taking all incoming calls, handling reservation, handling check-ins and check-outs, and assisting hotel guests with friendly, efficient, and courteous manners