Experience

Techtronic Industries Vietnam

• Vietnam
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Supplier Quality Engineer

  • Jul 2022 - Present

  * Products: - Power tools, Hand tools, Modular storage, Accessories (drill bit, driver bit,...) * Main responsibilities: - Take charge of Supplier Quality Assurance responsibilities and work closely with all cross-functional teams to drive supplier development, qualification, problem-solving, and continuous improvement. * Details: - Work with relevant departments (Sourcing, NPI, Engineer,...) for new supplier development, qualification and control, and solving material quality issues in New product development stage. - Perform Process Audit (Scorecard, PAR, CAPA) to item be manufactured by the supplier. Follow up and implement corrective action either with the supplier or buy location (division). - Review supplier quality control flow, reliability test plan, in process quality control system, in-coming components, out-going product’s quality control plan and system test plan to prevent quality issues. - Follow up new products (PPAP or FAI) qualification testing according to test plan on supplier site - Follow up with supplier on outstanding process control issue. - Maintain product file and quality record for the new product - Conduct Pre-shipment Audit based on Inspection Checklists and Standards. - Review and approve NPD stage (New Product Development) run to Mass Production at supplier site - Lead the root cause investigations and analysis for quality issues such as customer complaints and inspection rejections. Implement CAPAs based on root cause investigations to reduce complaint numbers. Ensure that solutions to quality issues are properly implemented and upheld* Show less



Jabil

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Quality Engineer

  • Jan 2019 - Jul 2022

  * Products: - PCBA (Printed circuit board assembly), Electrical part, Coffee marker, ... * Main responsibilities: - Work closely with quality team in shifts, check processes and ensure that production staff comply correct process to meet company and customer quality requirements * Details: - Guarantee KPIs of function meets the target, such as OBA (Out of Box Audit), VOC (Voice Of Customer: include Customer complaint and Customer concern), CRR (Customer Reject Rate), Purge Aging, NPI status… - Auditor/Auditee in charge of Internal/External/Global/Customer process audit for PCBA - Work as team leader/coordinator to drive engineering team, as well as Manufacturing Group, go with correct orientation to solve quality issues. Review, validate the root-cause analysis, the effectiveness of containment action, corrective action, preventive action. - Use problem identification and resolution tools such as FMEA, Fishbone, and 8D report. - Control, follow up NPI: Preparation phase (Buyoff flowchart, route, tools, jig, fixture…), Qualification phase (Validate profile, machine parameter, FPY, failure analysis, improvement action, evaluation report ), Mass Production Phase (control OBA DPM, CRR create buy off and training work instruction/visual aids…) - Buyoff Engineering Change Order (ECO): Risk assessment, Bill of Material (BOM), Visual Aid, Work Instruction, Process Route, Tools, Jigs, Fixtures… before ready for production - Work and follow up closely with Supplier on material issues. Show less