Experience

Rainforest

• Singapore
• Retail
• 1 - 100 Employee

• Senior Brand Associate

  • Jan 2022 - Present



Gyrostate Co.,Ltd

• Taipei

• Amazon Executive (US&JP)

  • Apr 2020 - Jan 2022

  -Reached the top 5 of Taiwan’s Amazon Seller (JP market) within a half-year -Achieved #ABSR 1 in Amazon JP Balance Board node in 10 months -Improve conversion rate from 8% to 25%, ROAS from 1.1 to 3.9 while launching a new product (resistance bands) -Other routine work content is mainly the same as the previous Amazon Executive job with ESR -Reached the top 5 of Taiwan’s Amazon Seller (JP market) within a half-year -Achieved #ABSR 1 in Amazon JP Balance Board node in 10 months -Improve conversion rate from 8% to 25%, ROAS from 1.1 to 3.9 while launching a new product (resistance bands) -Other routine work content is mainly the same as the previous Amazon Executive job with ESR



ESR

• China
• Consumer Electronics
• 1 - 100 Employee

• Amazon Executive (JP iPhone Line)

  • Nov 2018 - Apr 2020

  -Reached #ABSR 3 in Amazon JP smartphone case node during iPhone 11 new model launch period -Analyze sales reports, collect competitor status (Daily Records), and formulate marketing strategies -Control the inventory and maintain the account security Optimize product detail page content to improve conversion rate -Set up Amazon Ads (SP/SB/VIS/DSP) and monitor data -Reached #ABSR 3 in Amazon JP smartphone case node during iPhone 11 new model launch period -Analyze sales reports, collect competitor status (Daily Records), and formulate marketing strategies -Control the inventory and maintain the account security Optimize product detail page content to improve conversion rate -Set up Amazon Ads (SP/SB/VIS/DSP) and monitor data



ESR

• China
• Consumer Electronics
• 1 - 100 Employee

• Amazon Customer Support Specialist

  • Apr 2018 - Sep 2018

  -Assist the CS team to improve customer satisfaction and increase the KPI rate from 70% to 90% within two quarters -Label Amazon customer’s issues, create completed response templates and improve work efficiency -Provide reports to the Amazon business operation team to assist in optimizing product listing content -Assist the CS team to improve customer satisfaction and increase the KPI rate from 70% to 90% within two quarters -Label Amazon customer’s issues, create completed response templates and improve work efficiency -Provide reports to the Amazon business operation team to assist in optimizing product listing content