Experience

Vision Compliance

• Croatia
• Business Consulting and Services
• 1 - 100 Employee

• Sales Specialist

  • Feb 2023 - Present



Dun & Bradstreet

• United States
• Information Services
• 700 & Above Employee

• Sales Manager

  • Apr 2022 - Sep 2022

  • oversaw a sales team of 15 employees. Delegated tasks among them to increase overall productivity and enabling their success • Sales planning and monitoring of sales on a monthly, quarterly and annual basis • Responsible for regularly educating the team for all products from the existing portfolio • responsible for realizing sales and revenue plans for new clients on a monthly, quarterly, and annual basis and achieved monthly targets and bonuses • identified gaps in the sales funnel, actively monitored KPIs, commission incentives • acted as a coach and a mentor, supported and monitored the individual development of team members by regularly having 1 on 1 meetings and group trainings Show less



Hulec D.o.o.

• Croatia
• Telecommunications

• Sales Team Lead

  • Apr 2021 - May 2022

  • started a Sales call center in Zagreb for strategic partner of Croatian and Iskon telecom from ground up • employed, trained and mentored a group of inexperienced sales colleagues to achieve very good sales results in short period of time • worked closely with the owner to prioritize sales of B2B solutions • I was leading and coaching by example, so my day to day job was also selling, negotiating and renegotiating with customers by phone, email, and in person • Researching organizations and individuals online to identify new leads and potential new markets Show less



OYO

• India
• Technology, Information and Internet
• 700 & Above Employee

• Business Development Manager

  • Nov 2019 - May 2020

  • for one of the leading vacation rental companies in Europe, India and Asia my main responsibility was generating sales and new business opportunities through prospecting, scheduling appointments and in-person meetings where I exceeded sales targets every month • owned the end-to-end business development, including planning and building short-term and long-term sales pipelines • Building and cultivating relationships with property owners ; project in Croatia unfortunately ended because of COVID 19 world pandemic Show less



Syskit

• United Kingdom
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Aug 2019 - Nov 2019

  • Short term Outbound lead generation project. • in a software development company and I was responsible for building outbound campaign by contacting, developing and fostering relationships with customers that resulted in more leads during my time there • worked closely with Sales Managers to meet customer expectation and exceeding target goals • built out lead generation process through LinkedIn Sales Navigator, cold calling and cold emails • Contacting clients to inform them about new developments in the company’s products • Identify customer's business needs, challenges, and technical requirements Show less



Paragon Europe

• Malta
• International Trade and Development
• 1 - 100 Employee

• Business Development Executive

  • Jul 2018 - Jul 2019

  - Developing quotes and proposals - Negotiating and renegotiating by phone, email, and in-person - Researching organizations and individuals online to identify new leads and potential new markets - Researching the needs of other companies and learning who makes decisions about purchasing - Contacting potential clients via email or phone to establish rapport and set up meetings - Planning and overseeing new marketing initiatives - Attending conferences, meetings, and industry events - Preparing PowerPoint presentations and sales displays - Contacting clients to inform them about new developments in the company’s products Show less



Hrvatski Telekom

• Croatia
• Telecommunications
• 700 & Above Employee

• Sales Team Lead

  • Aug 2017 - May 2018

  • Creating an inspiring team environment with an open communication culture • Coaching and motivating a sales team • Ensuring the team meets the sales targets • Sales training, development, and performance management • A good understanding of the market dynamics in the business telecommunication sector • Developing sales strategies to guarantee success and growth • Monitoring random calls for quality assurance • Delegating tasks and set deadline • Listening to team members’ feedback and resolving any issues or conflicts • Setting clear team goals • Recognizing high performance and rewarding accomplishments • Forecasting and analysing sales data • Regular reporting of KPI’s to directors • Keeping to targets and managing KPI’s Show less



VIPnet d.o.o.

• Croatia
• Telecommunications
• 300 - 400 Employee

• • Mar 2016 - Jul 2017

  • Acquisition of new users to the newly built network and signing agreement with representatives of tenants• Achieving sales plans and plans for network expansion• Ensuring that sales goals and targets in company's strategic project of newly built FTTH infrastructure is achieved• Keep up to date knowledge of structured cabling• Mentoring team members and foster positive learning environment• Expanding customer and prospective customer lists, making contacts via cold calls, emails, marketing materials, direct contact Show less

• • Aug 2015 - Feb 2016

  • Developing instructional material for sales trainees• Developing communication skills in sales and marketing people• Assisting and coordinating with marketing and sales departments• Ensuring that the training is conducted within the budgetary limits• Planing, scheduling and providing training for sales personnel• Teaching and instructing marketing trends and methods to sales personnel• Providing training in customer relationships• Providing training and drive sales personnel in achieving hundred percent outcomes• Determing training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers Show less

• • Mar 2012 - Jul 2015

  • Answering incoming calls from prospective customers• Asking questions to understand customer requirements and close sales• Persuading the customer to buy by demonstrating how services meet their needs• Dealing with complaints or doubts to safeguard the company’s reputation• Going the “extra mile” to meet sales quota and facilitate future sales• Meeting monthly and quarterly sales goals in accordance with goals• Keeping records of calls and sales and note useful information• Representing company’s values and excellence in each customer contact• Using every opportunity to up-sell and cross-sell Vipnet products and services to existing customers and increase sales to existing and potential customer through inbound and outbound contacts • Identify, research, and resolve customer issues using the computer system• representing company’s values and excellence in each customer contact• Informal education for new sales agents Show less



Studio Moderna

• Switzerland
• Retail
• 700 & Above Employee

• Telemarketer (Student service)

  • Jun 2009 - Feb 2012

  • Cold calling prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies to sell products • Answering incoming calls from prospective customers • Completing orders by recording names, addresses, and purchases; referring orders for filling • Asking pertinent questions to understand the customer’s requirements • Persuading the customer to buy by demonstrating how merchandise meet their needs • Recording the customer’s personal information accurately in a computer system • Dealing with complaints or doubts to safeguard the company’s reputation • Going the “extra mile” to meet sales quota and facilitate future sales Show less