Experience

Shanta Lifestyle Limited

• India

• Head of Sales and Business Development

  • Mar 2022 - Present

   Achieve the annual revenue budget of BDT 5000 Million Manage and control sales funnel activities of sales staff  Act as a focal point of contact for the brands  Partnership with Architects, Interior Designers & Specifiers to maximize the business opportunity  Plan & implement brand specific campaigns & organize sales events in the showroom  Perform continuous monitoring of the sales volume, contribution margin, bonus & stock  Control sales processes in accordance with corporate and legal objectives Develop and operate hard selling measures (e.g. quarter end pushes, stock clearance) Analyze the sales market potential and market utilization Give active inputs to the marketing mix: Model, price & communication policy  Strategize marketing measures in collaboration with Marketing Manager Control sales promotion measures of each Brand Conduct periodical appraisal process with team to outline individual development plan  Define performance-based commission structure for sales personnel to keep motivated  Act as a role model and ensures brand-compatible employee behavior Conduct challenging customer meetings to secure customer satisfaction and retention Ensure to address customer feedback/ complaints and resolve them immediately  Controls and approves calculations and correctness of customer orders/contracts  Manage ordering and stock management processes in coordination with commercial team as well as keep the cost at desired level in coordination with finance team  Continuous market survey & global trend analysis to identify customers’ expectations and competitors’ strategy to seize first mover advantage Show less

• Head Of Sales

  • Mar 2022 - Present

   Achieve the annual revenue budget of BDT 5000 Million Manage and control sales funnel activities of sales staff  Act as a focal point of contact for the brands  Partnership & collaborate with Architects, Interior Designers & Specifiers to maximize the business opportunity  Plan & implement brand specific campaigns & organize sales events in the showroom  Perform continuous monitoring of the sales volume, contribution margin, bonus & stock  Control sales processes in accordance with corporate and legal objectives Develop and operate hard selling measures (e.g. quarter end pushes, stock clearance) Analyze the sales market potential and market utilization Give active inputs to the marketing mix: Model, price & communication policy  Strategize marketing measures in collaboration with Marketing Manager Control sales promotion measures of each Brand Conduct periodical appraisal process with team to outline individual development plan  Define performance-based commission structure for sales personnel to keep motivated  Act as a role model and ensures brand-compatible employee behavior Conduct challenging customer meetings to secure customer satisfaction and retention Ensure to address customer feedback/ complaints and resolve them immediately  Controls and approves calculations and correctness of customer orders/contracts  Manage ordering and stock management processes in coordination with commercial team as well as keep the cost at desired level in coordination with finance team  Continuous market survey & global trend analysis to identify customers’ expectations and competitors’ strategy to seize first mover advantage Show less



Standard Chartered Bank

• Singapore
• Financial Services
• 100 - 200 Employee

• Associate Director, Business Development

  • Aug 2018 - Jun 2021

  - To meet the yearly acquisition budget of BDT 1000 Million Asset Disbursement and 2000 Credit Cards- Drive & motivate team members to optimize productivity - On-board 12 new companies in Employee Banking - Manage portfolio of 100 companies and provide superior service within the agreed time period- Ensure that compliances are adhered by team members in line with Group & BB risk & control framework- Explore cross-sell opportunities by capitalizing bank’s Eco system agenda

• Manager- Business Development, Employee Banking

  • Jun 2014 - Aug 2018

  • Set & implement strategy to meet the yearly revenue budget • Maintain strong bonding with customers • On-board new companies in Employee Banking portfolio in coordination with Corporate Division• Drive, motivate and train team members to achieve the set target• Handle the critical customers to ensure superior & timely service• Develop and promote different campaigns to build a strong portfolio as well as maximize cross selling opportunities in line with business objectives.• Perform market competition analysis• Regular update of Employee Banking database • Ensure that effective processes and controls are in place with clear responsibility and accountability in line with Group policy and standards• Collect feedback of customers on product offerings and services • Capitalize & explore cross-sell opportunities from other Departments & Sales Channels Show less



IDLC Finance Limited

• Bangladesh
• Financial Services
• 1 - 100 Employee

• Head of Buyer Management, Supplier Finance Department, SME Division

  • Nov 2010 - Jun 2014

  • Build up and maintain strong rapport with Buyers (Corporate Houses) • Identify & prevent loopholes in the process i.e. fake billing, direct payment, etc. • Monitor the collection process and follow up Buyers for payment • Convince the Buyers to give Confirmation of Payment Assignment & refer clients • Reconciliation Buyer’s and Client’s outstanding bill amounts • Coordinate with Sales team, CRM, ICC and Credit Admin team • Tie up & strategic alliance with different Corporate Houses • Develop new strategies to motivate the key persons of Buyers • Ensure that team’s business & profitability target is achieved • Qualitative Assessment and Financial Statement & Cash Flow Analysis of prospective clients to prepare Credit Appraisal Report and take approval of CRM • Closely monitor clients to facilitate their requirements and ensure quality portfolio • Market survey to find out competitors’ offerings and clients’ requirements • Generate reference for Corporate, Consumer Division and IDLC Investments Ltd Show less



Pacific Bangladesh Telecom Limited (Citycell)

• Key Account Manager- Corporate Business

  • Nov 2007 - May 2010

  • Achieve the sales target by promoting voice & data service • Find the potential customer and identify their demand and requirement • Formulate strategic sales plan and analyze the demand trend of customers • Maintain strong relationship with customers to retain them • Maintain liaison with Customer Care team, Sales Support team, Marketing Communications team, IT, Engineering, VAS team, Product Development team • Maintain daily sales and call report to update Customer Database Show less