Experience

Robin Hood Army

• India
• Civic and Social Organizations
• 300 - 400 Employee

• Voluntary work

  • Jul 2023 - Present



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Luxury hotels sales and care executive

  • May 2023 - Jun 2023

  • Managed sales and reservations for five prestigious luxury Marriott properties in India, including:1. - Ritz Carlton, Bangalore2. - Ritz Carlton, Pune3. - St. Regis, Mumbai4. - St. Regis, Goa5. - W, Goa• Developed and implemented effective sales strategies to drive revenue and maximize occupancy rates.• Built and maintained strong relationships with corporate clients, travel agents, and event planners to secure bookings and generate repeat business.• Handled guest inquiries, resolved issues, and provided personalized service to create unforgettable stays. Show less

• Loyalty and care executive

  • Feb 2023 - May 2023

  • Responded to customer queries related to Marriott Bonvoy program over the phone, ensuring prompt and accurate resolutions.• Delivered exceptional customer service, going above and beyond to satisfy customers and foster long-term patronage.• Identified issues and effectively analyzed information to provide optimal solutions to customer problems.• Collaborated with the sales team to develop strategies for increasing sales and revenue at selected resort properties.

• Sales And Service Associate

  • Jun 2022 - Feb 2023

  • Ensured a neat and attractive sales environment, maintaining visual displays to showcase products and services effectively.• Proactively identified and resolved problems by analyzing information and implementing appropriate solutions.• Tailored customer experiences to enhance satisfaction and foster brand loyalty.• Identified and capitalized on sales opportunities, resulting in increased revenue and customer retention rates.



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Industrial Training

  • Dec 2020 - Mar 2021