Hristo Dimitrov

Head of Admins at ServiceOS
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Contact Information
us****@****om
(386) 825-5501
Location
Varna, Varna, Bulgaria, BG

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Experience

  • ServiceOS
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Head of Admins
      • May 2018 - Present

  • First Online Solutions
    • United Kingdom
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Operations Manager
      • Sep 2013 - Present

      Dealing with Call Centre scheduling, predictions for amount of calls, optimization of the work processes.Personal involved of following call centre abandon rate, speed to answer, call tolerance...Personal involved of setting call centre operators goals and targets.

    • IT Technical Support Manager
      • Aug 2011 - Present

      Taking care of all networking, servers, Ip phones, hosting of web sites and software of the whole firm on a management level. Optimization of office space.Project management.

Education

  • University of Economics - Varna
    Bachelor's degree, Accounting and Auditing
    2003 - 2008

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