Experience

Publix Ltd

• Bulgaria
• Technology, Information and Internet
• 1 - 100 Employee

• Risk and Business Intelligence Specialist

  • Jan 2020 - Present

  • Monitoring the bets in real time.• Monitoring and managing Sportsbook risk• Analysing trends and identifying new player groups based onplayer transactional behaviour patterns.• Building tools and instruments to detect group of fraudulentaccounts.• Building Limit Strategies.• Detecting problematic markets for pre-match and live.• Implementing procedures• Training and coaching colleagues

• Fraud and Payment Team leader

  • Oct 2014 - Jan 2020

  • Managing player’s accounts.• Building alerts and instruments to detect accounts with fraudulentactivity • Proactively monitor and review accounts and transactions data forsuspicious activity and possible money laundering.• Performing risk assessments of existing and new customers,conducting ongoing monitoring of customers and transactions.• Investigate and identify suspicious transactions alerted by anyfraud monitoring applications, the Customer Service Team orother sources.• Analyse reports.• Investigate and identify suspicious transactions alerted by anyfraud monitoring applications, the Customer Service Team orother sources.• Internal and External communication and coordination.• Handling tasks in signed mailboxes.• Implementing procedures.• Training and Coaching colleagues.



I B MEDIA LIMITED

• United Kingdom
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Fraud and Payment specialist

  • Mar 2013 - Oct 2014



NetPlay TV

• Specialist technical control of data

  • Mar 2010 - Mar 2013

  • Analyzing Data. • Handling Fraud and Audit cases. • Approving/declining customer requests, • Handling pending cases in department’s ICQ. • At times contact customers by phone. • Shift reports. • Managing information using relevant backing system, • Supervision and coaching of new employee. • QA reports. • Analyzing Data. • Handling Fraud and Audit cases. • Approving/declining customer requests, • Handling pending cases in department’s ICQ. • At times contact customers by phone. • Shift reports. • Managing information using relevant backing system, • Supervision and coaching of new employee. • QA reports.