Experience

Palau International Ship Registry

• Greece
• Maritime Transportation
• 1 - 100 Employee

• Quality & ISO Head / Compliance Officer

  • Oct 2016 - Present

  Established and managed newly Quality Management System for the Company. Conducted Internal audits to ensure implementation of processes and compliance with ISO 9001:2015 and ISO 37001:2016 standards and to secure service capability and operational excellence.

• Marketing Department

  • Oct 2016 - Present

  Developed a multi-channel communication and promotion plan, including advertisement, editorial and event. Responsible for the brand name, global promotion and growth of the Website traffic. Created and optimized the website of the company with external team. Monitoring Google Analytics. Leader in strategy and tactics, by developing Marketing plans and determining budget allocation. Working collaboratively with external Ad agency partners and advertising creative team for execution of marketing campaigns. Providing monthly reports on marketing plans and campaign effectiveness. Completely re-launched service/product positioning and optimized the brand effect. Responsible for driving professional Salesforce and Mailchimp campaigns. Developed Marketing communications projects in the areas of digital and social media, brochures, advertisements, press releases, promotional materials, operation manuals, videos, business forms and applications. Managed and coordinated national and international tradeshows, corporate events and gatherings. Oversaw all aspects of the annual external events plan. Coordinated online events in COVID-19 pandemic period. Work with sales and business development company teams to develop value-added selling programs to drive new prospect business. Conduct client satisfaction surveys to maximize customer happiness.



International Shipping Bureau (Hellas)

• Customer Service Division, Sales and Marketing Department (Marketing Officer and Coordinator)

  • Mar 2014 - Oct 2016

  Customer Service Division, Sales and Marketing Department (Marketing Officer and Coordinator) Selected by the ISB Management LTD Group as Head of Customer Service, Sales and Marketing Division, to monitor the Service performance, to research and analyze the Shipping market, to suggest and execute new strategic direction through sales promotions, service development and organizational efficiency.  Steer local management in redesigning and launching of new format and customer service orientation through Customer Relation Management system; reconstruct and strengthen sales and serve as liaison between head departments. Analyzing and investigating price, demand, supply and competition of the Target Market. Devising and presenting ideas and marketing strategies.  Managing and optimizing marketing through sophisticated marketing software – Sales Force CRM, SAP, Web Google analytics. Monitoring Performance and creating and maintaining metric reports on marketing and sales activities, effectiveness and business impact.  Developing insights and making recommendations on areas for optimization. Communicating with target audiences through dynamic workflows. Regular creation of content in order to grow the Company footprint (press releases, corporate announcements, Flag Administration circulars and Marine Notices). Managing the development and production of marketing materials and arranging their effective distribution. Skilled in creating, editing, and promoting written and visual content.  Managing Campaigns in Social Media – building and managing profile and presence of the Company, spreading both brand and content. Organizing events and exhibitions. Liaising and networking with a range of stakeholders including customers, suppliers and partner organizations. Exploring and developing new ways to identify and engage new target buyers.

• Vessel Registration assistant

  • Nov 2013 - Mar 2014

  -Assistant in Registration Department  Conducting and assisting the Registration process (provisional, permanent, special, bareboat in/out), of all vessels’ types. Issuance of Flag Certificates. Other Registry transactions (Deletion, Bunker and Civil Liability Conventions Certificates, Mortgage Recordation, Seafarers’ certification, etc). Applying knowledge of regulations and Industry standards as a Maritime Registrar for and on behalf of various Flag Administrations. Dealing with information provided by Maritime regulations and Port Authority requirements.



European Product Carriers Ltd.

• Greece
• 1 - 100 Employee

• Internship

  • Jul 2013 - Sep 2013

  - Internship, Assistant in Freight Collection, Operations and Marine and S&Q Departments Assisted the Management team in the main activities and responsibilities regarding the chartering, the operation of the vessels and the collection of the freight. Skills: Freight and Laytime Calculations, Handling Invoices, Bunker and Deviation Analysis, Controlling C/Ps, B/Ls and RECAP’s, Voyage Estimates, Post-Fixtures, Monitoring and Handling of Claims, Vessel Performance Analysis, Q88 Controlling. Collaboration with Brokers Elka Shippng (London) Ltd., and observation of the chartering process.



Teo Shipping Corporation

• Greece
• 1 - 100 Employee

• Internship

  • Aug 2011 - Oct 2011

  -Internship, Assistant in Chartering, Operations, S&P and S&Q Departments Daily monitoring of Offers/Counter Offers, Charter closure procedure, controlling of C/Ps, B/Ls and RECAP’s. Wide spectrum of shipping know-how gained by follow up of the daily correspondence between the vessels, the Company, agents and brokers. Skills: Voyage Estimates, Laytime calculations, Position Lists, Cargo Plans, Correspondence archive filling, S&P Database. -Internship, Assistant in Chartering, Operations, S&P and S&Q Departments Daily monitoring of Offers/Counter Offers, Charter closure procedure, controlling of C/Ps, B/Ls and RECAP’s. Wide spectrum of shipping know-how gained by follow up of the daily correspondence between the vessels, the Company, agents and brokers. Skills: Voyage Estimates, Laytime calculations, Position Lists, Cargo Plans, Correspondence archive filling, S&P Database.