Senior Executive Director

• Dec 2021 - Present

CCRC Operations - Skilled Nursing - Assisted Living - Memory Care CCRC Operations - Skilled Nursing - Assisted Living - Memory Care

Executive Director

• Apr 2021 - Dec 2021

Executive Director

• Nov 2019 - Oct 2020

Administrator

• Oct 2018 - Oct 2019

Responsible for the daily operations of 83 bed skilled nursing & sub-acute nursing center Ensure the facility is complaint with federal, state, and local regulations Improved facility census from 86% to 100% in less than 3 months Successfully passed the annual licensing survey with minor and minimum deficiencies improve and build successful operations strategy Responsible for the daily operations of 83 bed skilled nursing & sub-acute nursing center Ensure the facility is complaint with federal, state, and local regulations Improved facility census from 86% to 100% in less than 3 months Successfully passed the annual licensing survey with minor and minimum deficiencies improve and build successful operations strategy

Administrator in Training/Assistant Administrator

• Nov 2017 - Apr 2018

· Completed 1,000 hours of on the job training with maximum 60 hours per week at a 254 bed facility · Worked in all departments, on all shifts, of the facility to grasp a clear understanding of operations, systems and process · Interacted with residents, families, doctors, employees, and the local community · Developed knowledge and skills of how to operate a skilled nursing facility (SNF) both clinically & financially · Participated in education in managerial excellence including leading and inspiring employees · Participated in the annual survey · Thorough understanding of PPS. Participated in weekly PPS meetings · Participated in monthly triple check meetings · Participated in monthly safety meetings . Introduced and implemented a new quality improvement project · Produced clinical and financial reports via PointClickCare · Received certification from the Department of Health upon successful completion of AIT hours · Gained understanding of Federal & State regulations · Helped the organization in receiving the National Quality Silver Award by the American Health Care Association · Daily & weekly rounds Show less

Patient Access Representative

• Jun 2017 - Jul 2017

Project Coordinator

• Aug 2012 - May 2017

Provided outstanding customer service Graphic designing Received and processed printing and designing orders Managed the store Improved the quality of printing orders and reduced errors in printing orders by implementing effective communication methods with customers Provided outstanding customer service Graphic designing Received and processed printing and designing orders Managed the store Improved the quality of printing orders and reduced errors in printing orders by implementing effective communication methods with customers

Internship

• Feb 2016 - May 2016

Involved with day to day operations Assist the Operations manager with projects Provide "Patient Center Care" information to the staff Delivered a new exam room design for better Patient Centered Care to improve care time and reduce errors Involved with day to day operations Assist the Operations manager with projects Provide "Patient Center Care" information to the staff Delivered a new exam room design for better Patient Centered Care to improve care time and reduce errors

Project Coordinator

• Apr 2007 - Mar 2012

customer service Team Leader Project Manager graphic designing project printing Shipping customer service Team Leader Project Manager graphic designing project printing Shipping