Experience

STROLID, Inc - Strong Process. Solid Results.

• United States
• Automotive
• 1 - 100 Employee

• Chief Technology Officer

  • Jul 2021 - Present

  CTO of Strolid, engaging car buyers on behalf of dealers, making it easier to take care of the customers in the store. Strolid employees are trained to handle any automotive conversation, including the most complex customer interactions for both sales, service and followup. Strolid boasts one of the most innovative engineering departments in the communications field, designing the first vCon, a key component in data centric Artificial Intelligence and Machine Learning. CTO of Strolid, engaging car buyers on behalf of dealers, making it easier to take care of the customers in the store. Strolid employees are trained to handle any automotive conversation, including the most complex customer interactions for both sales, service and followup. Strolid boasts one of the most innovative engineering departments in the communications field, designing the first vCon, a key component in data centric Artificial Intelligence and Machine Learning.



Mindful

• United States
• Software Development
• 1 - 100 Employee

• Chief Technology Officer

  • Jun 2019 - Jun 2021

  Remained as CTO after sale of TEN DIGIT to Alpine Investors. Responsible for intellectual property portfolio, overseeing dozens of patent grants and developing two new patent families. Lead team that designed second generation automation server. Designed premise based call control proxy to enhance security and privacy, and to manage assignment of toll charges for legacy enterprise customer relationships. Developed next generation model of callback services. Provided training for junior engineers on basics of communication design and architectural theory. For over two decades, VHT has been the world’s #1 provider of callback software and services, enabling over 300 of the world’s leading companies to improve their customer experience metrics, save money on customer interactions, and grow their reach to new customers. Show less



TEN DIGIT Communications

• Hartford, Connecticut Area

• Chief Technology Officer

  • Apr 2017 - Jun 2019

  Sold to Alpine Investors in June, 2019. Led development team from idea to production. Designed three tier modern communications application with node, mongo, Meteor.js, React and Blaze to implement a contact center system based on a smartphone model for business teams. Managed a dozen distributed engineers in Agile environment. Wrote and received seven patents for designs. TEN DIGIT Communications® (“TDC” or “TEN DIGIT®”) modernizes business communications for teams and contact centers by enabling business landlines to work like smartphones using its patented platform, TDC BRIDGE®. The platform provides a better customer experience, higher agent satisfaction and an increase in productivity through ‘Intelligent Messaging’TM – resulting in Smarter ConversationsTM with your business. TDC enables teams within a business to communicate more effectively with smartphone-enabled customers – using text, voice, link/photo sharing capabilities resident on any generic smartphone. The Intelligent Messaging PlatformTM is an easily- configurable, ready-to-use Software-as-a-Service (“SaaS”) platform designed to enhance the natural intelligence of business teams and contact center employees. Show less



GreenBot

• https://github.com/green-bot

• Founder and CEO

  • Jul 2014 - Jun 2019

  Took private in 2019. Winner of 2015 TADHack Global, Greenbot is a middleware server for chatbots, connecting all kinds of bots to all kinds of networks. Node.js, express, NPM, Mongo. Took private in 2019. Winner of 2015 TADHack Global, Greenbot is a middleware server for chatbots, connecting all kinds of bots to all kinds of networks. Node.js, express, NPM, Mongo.



Harris Corporation

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• System Architect

  • Jun 2012 - Mar 2013

  Call Control Architect and Systems Engineer for redesign of the US National Airspace Voice Service. Designed innovative fail-safe architecture for most reliable communications network in the world. Call Control Architect and Systems Engineer for redesign of the US National Airspace Voice Service. Designed innovative fail-safe architecture for most reliable communications network in the world.



The Thomas Howe Company

• Consultant

  • Aug 2005 - Oct 2012

  Founder and CEO of Asset Based Professional Services firm concentrating on extending the business process through real time communications. Helped design Skype Web API powering iPhone and iPad apps. Designed voice communications products for Royal Caribbean Cruise Lines/Harris Caprock. Developed Web API offering for Deutsche Telekom. Host of the Cloud Communications Summit, focusing on hosted telephony, voice APIs, mashups and communication enabled business process markets, technologies and companies. Show less



Mavenir

• United States
• Software Development
• 700 & Above Employee

• US CTO, CIPC

  • Jan 2006 - Feb 2007

  Chief Technology Officer for the US Converged IP Communications Group. Original member of turn around team that successfully increased bookings nearly five fold in one year. Responsible for product management, inside sales support, pricing, analyst relations, partnering and as the principal liaison between US and French offices. Responsible for creating and documenting sales process. Spoke at all major US telephony trade shows, including Spring and Fall VON shows and a keynote speech at the Internet Telephony show. Invited as an independent speaker to both European VON shows. Show less



Versatel Networks

• Telecommunications

• CTO

  • Jun 2004 - Sep 2005

  Remained on staff after sale of Tangerine and served as CTO for 65 employee, venture backed VoIP equipment vendor. Responsible for setting technical direction and positioning, including competitive analysis and strategy. Instrumental as member of executive team in successful completion of 10MM funding round, including writing executive summary and first round investor presentation. Led team on partnership programs and outreach, including selection, vetting, negotiation and implementation. Worked with marketing team on all internal and external marketing efforts, including press releases and mail campaigns, analyst relations and trade-shows. Show less



Tangerine

• Barnstable, Massachusetts, United States

• Founder and CEO

  • Sep 2001 - Jun 2004

  Sold to Versatel, becoming their CTO. Founder of next generation prepaid calling card and services platform. Used by over 100 service providers to provide calling card services worldwide. Responsible for architecture, call control and billing software. Sold to Versatel, becoming their CTO. Founder of next generation prepaid calling card and services platform. Used by over 100 service providers to provide calling card services worldwide. Responsible for architecture, call control and billing software.



Howe Digital

• Senior Consultant

  • Nov 1997 - Jun 2001

  Technical lead for industry leading VoIP software engineering consulting firm. Clients included Cisco, Intel, Columbia University, PingTel, Convedia, Shoreline, 2Wire, PictureTel, Altiga, Sonexis, Cedar Point Networks, Go2Call, Taqua, AudioCodes, NetPhone, Spectrum Wireless, Nortel, Lucent and e-tel. Responsible for early project requirements specification, expert consulting and project handoff to team of 20 engineers. Led commercialization of SIP technology from Columbia University. Frequent speaker at leading industry trade-shows and member of several boards of directors and technical advisory boards. Over ninety percent of all projects delivered on time and on budget. Show less



Polycom

• United States
• Telecommunications
• 700 & Above Employee

• Section Manager

  • 1991 - 1997

  Responsible for management of all software efforts on next generation H.320/H.323/H.324 video-conferencing set top box. Instrumental in design of objected oriented architecture, including design of integration and testing strategy and infrastructure. Member of cross-functional team including all aspects of product development. Member of thirty member engineering team tasked with the correction of eighteen hundred software defects; recognized as top performer in group. Responsible for video control, audio control and real time utility software for PictureTel's first PC based video-conferencing system. Contributed to application that became the first version of Microsoft NetMeeting. Show less



Aware, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Senior Software Engineer

  • Jul 1992 - Jul 1995

  Core team member for first standards compliant, commercially available ADSL chipset. Responsible for all digital portions of modem implementation, including convolutional interleavers, forward error correction and framing. Technical liaison to Analog Devices. Responsible for all software engineering process design and implementation. Contributed to the ADSL standards effort. Editor for ADSL forum’s ADSL Internet Access Specification. Contributed to technical marketing efforts; worked closely with sales team in customer presentations to Tier 1 vendors and carriers. Show less



Signatron

• Member of Technical Staff

  • 1989 - 1991

  Designed custom modems and atmospheric propagation simulators for troposcatter, meteor burst and other difficult communications channels. Designs included complete digital modem design, including modulators/demodulators, viterbi encoding and digital interleaving, and systems software and firmware required. Designed burst mode link analyzer for continuous optimization of satellite broadcast systems, used by IntelSat and EutelSat. Designed custom modems and atmospheric propagation simulators for troposcatter, meteor burst and other difficult communications channels. Designs included complete digital modem design, including modulators/demodulators, viterbi encoding and digital interleaving, and systems software and firmware required. Designed burst mode link analyzer for continuous optimization of satellite broadcast systems, used by IntelSat and EutelSat.