Experience

McAlister's Deli

• United States
• Restaurants
• 500 - 600 Employee

• Area Catering Manager

  • Nov 2018 - Present



Black Walnut Cafe

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Apr 2016 - Oct 2018



Cook Out Restaurants

• Food & Beverages
• 300 - 400 Employee

• District Manager

  • Aug 2014 - Mar 2016

  Promoted from General Manager to District Manager within one year. Responsible for P&L management, cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action; recruiting, interviewing, and hiring team members; and performance evaluations. Also leading local store marketing techniques, strategic goal-setting, and collaborative team-building.

• General Manager

  • Feb 2015 - Jan 2016

  Promoted from Co-Manager in seven months.

• Co Manager

  • Aug 2014 - Feb 2015



Waffle House, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Unit Manager

  • Aug 2012 - Aug 2014

  Responsible for recruiting, training, scheduling and disciplining employees, while communicating job expectations, planning, monitoring, appraising, and reviewing job contributions. Advanced in planning and reviewing compensation and enforcing policies and procedures. Effective at contributing and making recommendations to overal strategic operational plans. Responsible for productivity, quality, and customer-service standards, resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.Skilled in budget management, meeting financial objectives, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.Responsible for contributions to the overall planning of menus and estimating food costs and profits. Efficient at controlling costs by reviewing portion control and quantities of preparation. Successful at minimizing waste and ensuring high quality of preparation.Proven ability in maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures. Efficient in complying with legal regulations, developing and implementing disaster plans, while maintaining security systems, parking lot and walkways..Skills/Qualifications: People Management, Planning, Foster Teamwork, Giving Feedback, Customer Service, Developing Budgets, Self-Motivated, Energy Level, Multi-tasking, Resolving Conflict, Verbal Communication



Ringside Franks and Shakes

• Assistant Manager

  • May 2011 - Aug 2012

  Responsible for assisting in overall management and supervision of the restaurant, customer service, directing and managing staff, handling guest concerns and inquiries, inventory control, quality control and cash management. Responsible for assisting in overall management and supervision of the restaurant, customer service, directing and managing staff, handling guest concerns and inquiries, inventory control, quality control and cash management.



Winthrop University

• United States
• Higher Education
• 700 & Above Employee

• Facility Supervisor

  • Jan 2010 - May 2011

  Responsible for the operation of the recreation center and the execution of campus policies and procedures. Effective at building and maintaining public relations and rapport with program participants and facility users. Provided curtious friendly, professional assistance to guests. Coordinated emergency procedures and administered first aid.

• Intramural Supervisor

  • Aug 2009 - May 2011

  Responsible for the overall supervision of the program including: the facility, and the staff. Made sure equipment was accounted for and working properly. Evaluated officials on appearance, attitude, rule knowledge and mechanics. Assisted with injuries. Completed reports. Handled customer concerns and inquiries.