Experience

Canada Life Workplace

• United Kingdom
• Insurance
• 1 - 100 Employee

• Business Analyst

  • Apr 2019 - Present

  Working on a large scale business transformation programme, including re-platforming, data migration from legacy platforms, new product launches and process re-engineering,workflow and integration services based around implementation GBST Composer platform, iPipeline SSG platform and Salesforce, to provide products and services for advisors and clients via a digital front end.Key achievements (reporting Project delivery manager):• Responsible for defining the migration approach• Conducted a request for proposal selection and engagement with third party vendors to provide migrations services for Canada Life• Presented request for proposal results and recommendation to programme board for approval• Defining scope and process for migration of advisers required for new product launch



Sapiens

• Israel
• Software Development
• 700 & Above Employee

• Business Analyst

  • Aug 2016 - Jan 2019

  Working for Sapiens at LV= in Bournemouth, I was the sole business analyst on 2 data migration projects (Annuities, Life and Pensions) onto LV= LifeLite administration system.Key achievements (reporting to both the Project and Programme manager):• Responsible for documenting data mapping rules• Responsible for defining the data migration reconciliation data items and process• Responsible for scheduling and conducting review and sign-off workshops with key business stakeholders for data mapping and reconciliation• Provided support and input to migration strategy and approach• Provided support for triage of defects during system and UAT testing• Providing post migration production support



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Business Analyst

  • Mar 2015 - Aug 2016

  Worked within a Management Information work-stream on a claims implementation of Guidewire at Zurich.Key achievements (reporting to both Project manager and Lead business analyst):• Responsible for defining interface requirements to receive Guidewire claims data to be processed by existing downstream systems• Responsible for defining mapping rules for Guidewire claims loss cause and loss cause detail data back to their equivalent legacy incident, cause, and result values Worked within a Management Information work-stream on a claims implementation of Guidewire at Zurich.Key achievements (reporting to both Project manager and Lead business analyst):• Responsible for defining interface requirements to receive Guidewire claims data to be processed by existing downstream systems• Responsible for defining mapping rules for Guidewire claims loss cause and loss cause detail data back to their equivalent legacy incident, cause, and result values



Friends Life International

• Business Analyst

  • Sep 2013 - Feb 2015

  Working on a large scale business transformation programme, including re-platforming, data migration from legacy platforms, new product launches and process re-engineering based around BaNCS wealth management platform, to provide products and services for advisors and clients via a digital front end.Key achievements (reporting to both the International Business Development manager and Programme Manager):• Responsible for defining and documenting the non-functional requirements for the new system implementation• Involved in analysis and documentation of new business requirements for customer and policy data• Responsible for defining the data migration approach and strategy for Friends Life International legacy systems onto BaNCSWorked on an international IT compliance review project responsible for ensuring Friends Life were compliant with the latest IT regulations for Singapore and Hong Kong. I was responsible for ensuring the company had a process, control, and the ability to monitor compliance with the regulations identified for review. I was also responsible for the day to day management of external consultants recruited by Friends Life to assist with the compliance review project.



Skandia

• Sweden
• Insurance
• 700 & Above Employee

• Senior Business Analyst

  • Feb 2011 - Jul 2013

  Working on a large scale business transformation programme, including re-platforming, data migration from legacy platforms, new product launches and process re-engineering based around BaNCS wealth management platform, to provide products and services for advisors and clients via a digital front end.Key achievements (reporting to both IT and Data Migration Project Manager):• Identification, analysis, and documentation of system interfaces between peripheral systems and BaNCS• Involved in analysis and documentation of new business requirements for customer and policy data• Organised, managed and conducted a series of workshops held in India and UK with front office subject matter experts, programmers, architects, and designers to capture and document all data migration requirements• Defined, developed, and delivered the audit and reconciliation process for data migration



HCL Technologies

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Business Analyst

  • Aug 2009 - Jan 2011

  Worked on a third-party administration project to migrate Equitable Life Assurance Company’s Annuity, Life and Pensions portfolio on to HCL’s Amarta platform.Key achievements (reporting to the Project Manager):• Responsible for analysis, design, and delivery of claims functionality• Conducted gap analysis of “as is” and “to be” claims business processes• Created and constructed system and functional test plans• Organised, managed and conducted client requirement workshops• Analysed and identified correspondence requirements• Organised, managed and conducted functional design workshops in India with off-shore development teams



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Senior Business Analyst

  • Jun 2008 - Jul 2009

  Worked on the migration of Aviva’s life and pension business to Admin RE’s Alpha platform.Key achievements (reporting to the Program Director):• Managed a team of business and data analysts and actuaries on a client site to recommend rationalisation of existing commission and allocation basis, and unit linked investment fund choices for new business and premium increments Worked on the migration of Aviva’s life and pension business to Admin RE’s Alpha platform.Key achievements (reporting to the Program Director):• Managed a team of business and data analysts and actuaries on a client site to recommend rationalisation of existing commission and allocation basis, and unit linked investment fund choices for new business and premium increments



Kognitio

• United Kingdom
• Information Technology and Services
• 1 - 100 Employee

• Senior Business Analyst

  • Mar 2007 - May 2008

  Key achievements (reporting to the Project Manager):• Responsible for migration of UK general insurance business (Mortgage Protection, Personal Loans and Credit Card Protection) for Genworth Financial services from an in-house legacy system to TIA (The Insurance Application) using Kognitio’s DFTK toolkit including Inquire, Reverse Mapper, Data Route, Data Generator, Browser Key achievements (reporting to the Project Manager):• Responsible for migration of UK general insurance business (Mortgage Protection, Personal Loans and Credit Card Protection) for Genworth Financial services from an in-house legacy system to TIA (The Insurance Application) using Kognitio’s DFTK toolkit including Inquire, Reverse Mapper, Data Route, Data Generator, Browser



SOLCORP

• Software Development
• 100 - 200 Employee

• Senior Business Analyst

  • Mar 2006 - Feb 2007

  Worked on a number of projects including a new company start up and migration from Liverpool Victoria’s legacy systems to Ingenium using Solcorp’s FUSION migration process.Key achievements (reporting to Project and Program Managers):• Conducted gap analysis and documented functional and system change requirements• Managed and directed a team of testers responsible for testing and delivering system modifications for the client• Compiled, developed, and conducted test scenarios and provided problem evaluation, analysis, and resolution support, to the client during system, UAT and Integration testing, including post implementation support



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Business Analyst

  • Apr 2005 - Feb 2006

  Key achievements• Compiled, developed, and delivered an audit and integrity process for migration of life policies from an in-house legacy system to Unisure• Identify and formulate extraction and selection criteria to enable filtering of source data and policies for migration to target system Key achievements• Compiled, developed, and delivered an audit and integrity process for migration of life policies from an in-house legacy system to Unisure• Identify and formulate extraction and selection criteria to enable filtering of source data and policies for migration to target system



Vertex Data Science

• United Kingdom
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Senior Business Analyst

  • Jan 2004 - Mar 2005



Kognitio

• United Kingdom
• Information Technology and Services
• 1 - 100 Employee

• Senior Business Analyst

  • May 2001 - Dec 2003



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Business Analyst

  • Jan 2000 - Apr 2001



Prudential UK

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Anlayst

  • Jun 1999 - Dec 1999



Sun Life Financial of Canada (UK)

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Business Analyst

  • May 1997 - May 1999



CSC

• United States
• Information Technology & Services
• 700 & Above Employee

• Business Analyst

  • Aug 1989 - Apr 1997

  Key achievements:•Design, development and delivery of a new Object Orientated Life Reinsurance system•Worked in multiple projects in Norway, Finland and USA•Worked in multiple projects of various sizes gathering functional requirements, designing and delivering updates to financial services systems Key achievements:•Design, development and delivery of a new Object Orientated Life Reinsurance system•Worked in multiple projects in Norway, Finland and USA•Worked in multiple projects of various sizes gathering functional requirements, designing and delivering updates to financial services systems