Experience

Cyara

• United States
• Software Development
• 200 - 300 Employee

• Enterprise Solutions Manager

  • Apr 2023 - Present

  As the world’s leading CX Transformation platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognisable brands in the world trust the Cyara Platform to deliver customer smiles at scale. As the world’s leading CX Transformation platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognisable brands in the world trust the Cyara Platform to deliver customer smiles at scale.



Spearline®

• Ireland
• Software Development
• 1 - 100 Employee

• Enterprise Solutions Manager

  • Mar 2019 - Apr 2023

  Acquired by Cyara. Spearline is a leading market intelligence company in the telecommunications industry. The Spearline platform enables large enterprises and telecommunications service providers to test connectivity and quality on their global telecoms network. Operating in 80+ countries, the data gathered by the Spearline platform allows companies to greatly reduce downtime, manage service quality and improve customer experience. Our proactive testing service identifies critical outages across global customer-facing contact numbers. Organisations all over the world have the ability to identify in real time if contact numbers are failing to connect or experiencing audio quality issues Show less



Ulster Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Relationship Manager, Corporate Banking

  • Jan 2018 - Feb 2019

  Corporate Credit Delivery - Responsible for the negotiation, structuring and execution of debt funding facilities to Mid Corporate companies primarily in the Hotel, Nursing Home, Waste and Manufacturing sectors but also general cash flow lending to Mid-corporates clients. Transaction sizes ranging €20-80m

• Relationship Manager, Corporate Banking

  • Jan 2017 - Jan 2018

  Leverage Finance/Private Equity (New Business Origination) - Sector focus: Telecoms, Media, Food & Business Services sectors. Responsible for origination, deal structuring, Legal (LMA) documentation/negotiation. Typical transaction size €20-100m.

• Relationship Manager, Corporate Banking

  • Oct 2012 - Dec 2016

  Project Finance (New Business Origination) - Energy & Renewables sector debt funding (Responsible for the funding primarily of wind farm developments from construction through to operational phase).

• Relationship Manager, Corporate Banking

  • Mar 2012 - Sep 2012

  Large Corporate team - Management of a Portfolio of clients (with turnover €500m+) domestic quoted and unquoted companies. Responsible for arrangement of syndicated/bilateral debt facilities, raising debt in the Debt Capital markets, treasury, trade finance and international cash management.

• Assistant Relationship Manager, Corporate Banking

  • Aug 2008 - Mar 2012

  Large Corporate team - Management of a portfolio of clients (with turnover €500m+) domestic quoted and unquoted companies in Airline, Food manufacturing, Building materials, Plastics, Retail, Dairy Co-ops sectors. Responsible for arrangement of syndicated/bilateral debt facilities, raising debt in the Debt Capital markets, treasury, trade finance and international cash management.

• Executive, Corporate Banking

  • Nov 2006 - Aug 2008

  Corporate Banking, Food & Building Materials team



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• Senior Credit Analyst

  • 2002 - 2006