Experience

Lee County

• United States
• Government Administration
• 500 - 600 Employee

• IT Inventory and Asset Specialist

  • Aug 2021 - Present

  United States - Manage and maintain the organization's inventory of hardware and software assets. - Develop and implement asset management policies and procedures to ensure compliance with industry standards and regulations. - Conduct audits of IT assets to ensure accuracy and completeness of asset records. - Coordinate the procurement and disposal of IT assets, including desktops, laptops, and peripherals. - Work with vendors to ensure timely and cost-effective delivery of IT… Show more - Manage and maintain the organization's inventory of hardware and software assets. - Develop and implement asset management policies and procedures to ensure compliance with industry standards and regulations. - Conduct audits of IT assets to ensure accuracy and completeness of asset records. - Coordinate the procurement and disposal of IT assets, including desktops, laptops, and peripherals. - Work with vendors to ensure timely and cost-effective delivery of IT assets. -Collaborate with IT team members to support IT asset-related initiatives. Show less



CAI

• India
• Retail Apparel and Fashion

• Desktop Support Specialist

  • Aug 2019 - Aug 2021

  United States - Provided technical support for desktops, laptops, and peripherals to ensure the efficient operation of the organization's IT systems. - Installed, configured, and maintained software and hardware components. - Troubleshot technical issues and resolved them in a timely and effective manner. - Document technical support procedures and provided training to end-users. - Work with other IT team members to ensure the smooth operation of the organization's IT infrastructure.



Southwest Direct, Inc

• Printing Services
• 1 - 100 Employee

• Data Analyst

  • Jun 2017 - Aug 2021

  Fort Myers, Florida - Conducted data analysis using FoxPro, SQL, MySQL, and Crystal Reports to support the printing company's operations. - Developed and maintained databases to store and retrieve data. - Created custom reports to provide insights into business operations. - Identified data quality issues and worked with stakeholders to resolve them. - Collaborated with the IT team to improve the performance of the company's IT systems.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Double-Covert (Desktop Support & Field Technician)

  • Jan 2012 - Jun 2017

  Fort Myers, Florida Area - Provided technical support for customers in-person and remotely. - Troubleshot technical issues with computers, peripherals, and mobile devices. - Installed and configured software and hardware components. - Educated customers on how to use their devices and provided technical guidance. - Maintained accurate records of all service calls and performed administrative tasks as needed.