Software Quality Assurance Analyst

• Sep 2019 - Present

Business Analyst

• Aug 2016 - Sep 2019

Software Quality Assurance

• Aug 2016 - Sep 2019

Software QA Analyst

• Feb 2009 - Aug 2016

Black-Box (Install/Uninstall, Functional, System and Integration) Testing • Define of the test targets, consistent with agreed upon strategy.• Develop test cases per project/product. Recommend and develop test case structure.• Maintain test case library per product/feature set/test type; Monitor the requirements/product changes. Update test cases according to the approved change. Update test cases based on execution results.• Review requirements, specifications and design documents and provide input during their reviews.• Verify the requirements/tests traceability and coverage.• Conduct scenario reviews and participate in peer test product reviews.• Continuously improve the efficiency and structure of test cases to assist in improving test scripts development and execution.• Periodic assessment/evaluation of Change Requests/defects and their impact on the system.• Prepare test estimates by project, feature or change request.• Develop new test cases for changer requests.• Develop, gather and manage test data using SQL Server Tools.• Gather and communicate measures based on measurement plan.• Provide timely and accurate defect status information and evaluation for each test cycle.• Assist Test Analyst Manager and other Test Analysts on various test documentation methodologies, products related issues, issues/improvements related to test documentation, product quality assessment and monitoring, and their recommendations for improvement

QA Manager/Engineer

• Mar 2005 - Nov 2008

* Managed Quality Assurance Documentation:Created QA Test Plans, test cases, test matrices, and other QA documentation to ensure sufficient test coverage based on requirements and specifications for B2B/B2C Web/PDA & Desktop related Natural Product Ordering/Marketing/Promotional/Loyalty Tracking Application.* Maintained Quality Assurance Test Environment:Installed and maintained the latest Operating System Software Patches, Industry Standard Web Browsers and Company related Applications.Ensured that all QA Test Equipment meets minimum specifications to perform testing with accurate results.* Performed Product Testing of web-based POS Software:Executed manual test cases to ensure full product feature coverage.* Maintained the Defect Management system:Entered and reviewed all manual test discovered defects through entire resolution life cycle.Reviewed and qualified all defects reported by Technical Support and Assigned to appropriate Development resource.

QA Engineer

• Apr 2004 - Mar 2005

Job responsibilities included:Writing / executing testing plans, preparing /executing test scripts, and use of automated testing tool to verify that Spyware/Spam Filtering programs function according to user requirements. Other duties include bug verification, release testing, beta testing support, and SQA / Test support of several software products. Build environments with Microsoft Exchange 2000 and 2003, also multiple OSs (Examples: 2003 Server, 2000 Server, NT4, XP Pro/Home, 2000 Pro, ME, & 98), MSSQL, Active Directory and RedHat LINUX. QA Wizard used for automated testing.

Principle Test Engineer

• 1998 - 2004

System Support Engineer

• Oct 1997 - Mar 1998

System Support Engineer

• Oct 1996 - Oct 1997

Software Specialist

• Jul 1980 - Oct 1996