Howard Caplan

Radio Host | Producer | Trainer | Announcer - WICN 90.5 FM at WICN Public Radio
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Contact Information
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(386) 825-5501

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Experience

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Radio Host | Producer | Trainer | Announcer - WICN 90.5 FM
      • Jul 2006 - Present

      Host of “Saturday Swing Session”, “Big Band Brunch” and “Rhythms of the World” weekly programs on NPR affiliate. Train prospective program hosts. Principal fill-in host. Voice underwriting and promotional spots. Emcee and presenter at Newport Jazz Festival and other live events. Host of “Saturday Swing Session”, “Big Band Brunch” and “Rhythms of the World” weekly programs on NPR affiliate. Train prospective program hosts. Principal fill-in host. Voice underwriting and promotional spots. Emcee and presenter at Newport Jazz Festival and other live events.

    • United States
    • Law Practice
    • 100 - 200 Employee
    • Podcast Host and Producer, On Air with Mirick O'Connell
      • Mar 2020 - Present

  • Independent Producer
    • Ashland, Massachusetts, United States
    • Podcast Host and Producer, Plan for Life with Canby Financial
      • Mar 2021 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • Data Annotator
      • Nov 2020 - Present

    • United States
    • Government Administration
    • 700 & Above Employee
    • Communications and Training Director at MassHealth
      • Jul 2012 - Jun 2019

      Delivered and managed in-person, online and webinar trainings to hundreds of organizations and thousands of health care providers and members statewide. Worked with subject matter experts to determine appropriate content for training packages and job-aids.Delivered hundreds of presentations and trainings at, and oversaw with UMass Medical School, up to 20 statewide health care educational forums annually, attended by providers, the public, community partners and MassHealth and Health Connector staff.Delivered and led training, communication and outreach on Affordable Care Act policy and systems to MassHealth, hospital, community health center and health care organization staff under tight schedules and frequently changing requirements.Acquired and managed Absorb Learning Management System that catalogued on-line training and tracked learner progress.Trained and managed 1600 Certified Application Counselors (CAC) - federally regulated MassHealth and Health Connector application assisters – at 270 hospitals, community health centers and advocacy groups. Participated in and oversaw curriculum development, onboarding, and annual CAC certification. Led and delivered extensive statewide training, communication and outreach for MassHealth Accountable Care Organization (ACO) rollout.Routinely received top trainer evaluation scores – 9 and 10, with 10 the highest – from learners.Participated in and managed up to 8 statewide enrollment and educational events yearly for the public, applicants and members.Served as liaison between MassHealth and the Health Connector, Massachusetts Hospital Association, Massachusetts League of Community Health Centers, homeless organizations, advocacy groups and other external stakeholders to address their members’ training needs and concerns.Edited training and communication deliverables from contractors CGI, Optum, hCentive, Maximus, Dell and the Ripples Group.

    • Affordable Care Act Health Insurance Exchange Systems Developer & Training Specialist at MassHealth
      • Jul 2012 - Jun 2019

      Developed, managed and delivered ACA Health Insurance Exchange online system trainings and user support to thousands of users statewide.Participated in ACA Health Insurance Exchange online eligibility system development, defect management, access, and security.

    • Communications and Training Director and Specialist: Virtual Gateway and MassHealth Systems
      • Jan 2004 - Aug 2012

      Trained thousands of users in the Virtual Gateway, an online common application for 13 health and human services programs used by over 6700 staff at 273 hospitals, health centers and advocacy groups.Reviewed and edited training deliverables from Deloitte, contractor for Virtual Gateway.

    • Virtual Gateway Project Director at MassHealth
      • Mar 2010 - Jul 2012

    • Staff Development Director at MassHealth
      • Sep 2000 - Dec 2003

    • Staff Training Specialist at MassHealth
      • May 1998 - Aug 2000

      Trained over 600 MassHealth employees statewide.

  • WACA-TV
    • Ashland, MA
    • Talk Show Host, Producer and Correspondent
      • Jan 1994 - Dec 2013

      Creator, Producer and Host of “Night at the Roundtable”, syndicated throughout Massachusetts. Creator, Producer and Host of “Night at the Roundtable”, syndicated throughout Massachusetts.

  • WMEX NewsTalk 1060 AM, WRPT 650 AM, WSRO 1470 AM
    • Boston, Framingham, and Marlborough, MA
    • Radio Talk Show Host and Producer
      • Aug 1997 - Dec 2000

      Host of call-in talk programs. Principal fill-in host for talk veterans Marjorie Clapprood, Upton Bell, Gene Burns and others. Voiced commercial and promotional spots. Hosted live remote broadcasts. Host of call-in talk programs. Principal fill-in host for talk veterans Marjorie Clapprood, Upton Bell, Gene Burns and others. Voiced commercial and promotional spots. Hosted live remote broadcasts.

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Attorney
      • May 1989 - May 1998

      Practiced labor and employment, real estate and school law. Designed and taught employment and real estate law seminars. Practiced labor and employment, real estate and school law. Designed and taught employment and real estate law seminars.

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Instructor, Suffolk University Law School
      • Aug 1987 - May 1989

      Taught legal research, analysis and writing to first-year law students. Taught legal research, analysis and writing to first-year law students.

Education

  • Boston University
    Bachelor of Science (B.S.)
  • Northeastern University School of Law
    J.D.

Community

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