Houston Davis
Utility Coordinator at ADT Solar- Claim this Profile
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Bio
Charlie Stanley
I’ve been a big fan of the
Charlie Stanley
I’ve been a big fan of the
Charlie Stanley
I’ve been a big fan of the
Charlie Stanley
I’ve been a big fan of the
Credentials
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RHCSA
Red HatAug, 2018- Nov, 2024 -
Network+
CompTIAJun, 2018- Nov, 2024
Experience
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ADT Solar
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United States
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Renewable Energy Semiconductor Manufacturing
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500 - 600 Employee
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Utility Coordinator
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Oct 2021 - Present
• Coordinate customer Solar Projects with local utilities from local code inspection through interconnection to local grid. • Efficiently communicate project needs to Account Managers and Sales Representatives. • Demonstrate ability to read and comprehend Electrical One-Line diagrams and electrical installation photos to determine if project is within local utility’s interconnection terms. • Demonstrate ability to digest and enter project data within local utility net metering portals or via email quickly and accurately. Show less
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Zones, LLC
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Microsoft O365 Premier Support Engineer
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Nov 2020 - Oct 2021
• Provide world-class support to fortune 100 customers via phone and email. • Support nearly all Microsoft 365 products and services. • Reliably notate work completed and comments within Microsoft’s RAVE system. • Support deployment of Microsoft 365 on various platforms. • Assist in observing product bugs and escalating through appropriate channels. • Provide world-class support to fortune 100 customers via phone and email. • Support nearly all Microsoft 365 products and services. • Reliably notate work completed and comments within Microsoft’s RAVE system. • Support deployment of Microsoft 365 on various platforms. • Assist in observing product bugs and escalating through appropriate channels.
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Rackspace Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Technician I
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Oct 2018 - Oct 2020
• Support three email platforms; Rackspace Email, Microsoft Exchange (2010, 2013, 2016), and Microsoft Office 365 • Support Microsoft Office 365 applications including Microsoft Exchange, Teams, SharePoint, OneDrive, Azure Active Directory • Moved to Chat support as main support avenue where I support up to three customers at once • Use Powershell to query Exchange environments • Became an Escalation point to other Rackers • Monitor team channels to provide assistance to colleagues when possible • Frequently receive positive ratings for both Chat and Ticket support interactions Show less
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Rackspace Open Cloud Academy
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United States
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Higher Education
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1 - 100 Employee
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Student
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Jun 2018 - Sep 2018
• Red Hat Enterprise Linux • Windows Active Directory • WordPress • LAMP Stack • Virtualized System Management • Logical Volume Management • Red Hat Enterprise Linux • Windows Active Directory • WordPress • LAMP Stack • Virtualized System Management • Logical Volume Management
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Domino's
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United States
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Restaurants
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700 & Above Employee
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Customer Service Specialist
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Dec 2016 - Sep 2018
• Customer Service • Conflict Resolution • Customer Retention • Customer Service • Conflict Resolution • Customer Retention
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Mechanic
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2014 - 2017
• Client Consultation • Estimation and Invoicing • Supply Procurement • Front End Maintenance • Brake Maintenance • Client Consultation • Estimation and Invoicing • Supply Procurement • Front End Maintenance • Brake Maintenance
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Education
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2016 - 2018
Northwest Vista College
Pre-Nursing Studies
Community
