Houssam Nissar

IT Manager at United IT Consultants
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Contact Information
us****@****om
(386) 825-5501
Location
Salt Lake City, Utah, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Manager
      • Jan 2023 - Present

      Plan, organize, control, and evaluate IT and data operations. Assist in the development and implementation of IT policies and procedures to ensure maximum uptime, availability, and security of systems. Manage and coordinate IT projects, including system upgrades, migrations, and rollouts. Support auditing and compliance efforts including ISO27001. Ensure that hardware and software are updated, patched, and maintained. Provide guidance and support to other IT professionals throughout the organization. Provide technical support and troubleshooting assistance to end-users. Ensure data security and integrity by implementing appropriate measures. Develop and maintain disaster recovery plans and procedures. Manage relationships with third-party vendors and service providers. Keep up-to-date with emerging technologies and trends in the industry. Create and maintain documentation of multiple IT environments, cloud environments, and toolsets. Show less

    • United States
    • Technology, Information and Media
    • IT Manager
      • Jun 2019 - Jan 2023

      · Manage IT staff and training. · Supervise and provide end-user services, including help desk and technical support services. · Develop and implement all IT policies and procedures, including those for security, disaster recovery, purchasing, and service provision. · Provide troubleshooting support for escalated software and hardware problems. Coordinate vendor assistance when required. · Investigate, analyze, and resolve complex hardware problems on bank computer systems; perform advanced hardware repairs, maintenance, technical assistance, and support on a range of PC computers and peripherals. · Manage the banks entire databases, applications and support framework. Database Administrator on MYSQL, Microsoft SQL Server 2019 and PostgreSQL. · Banking Solution (Finance Solution) Front and back end administrator. · Manage the banks Servers, Networks, Endpoints securities and firewalls. Work as the Banks Cybersecurity administrator. Manage a total of 4 Servers and 40 Workstations. · Provide Insight on IT services and source for new technologies and Ideas. · Perform Credit data search and monthly data uploads to all credit bureaus. · Manages the banks NIBSS portals and services. Liaise with support officers on all platforms to enable smooth delivery and dispute resolution. · Manages the bank's Website (via WordPress) and all social media handles. · Manage all IT deliverables and IT Vendors. Oversee review and update of all SLA agreements. · Manage all cloud platforms, AZURE, AWS and Cpanels. Show less

    • Senior System Network Administrator
      • Jan 2019 - Jun 2019

      Systems Administrators are responsible for the technical design, planning, implementation, performance tuning, and recovery procedures involved in mission-critical enterprise systems. Systems Administrators are responsible for the technical design, planning, implementation, performance tuning, and recovery procedures involved in mission-critical enterprise systems.

Education

  • National School of Applied Sciences of Tangier
    Master of Computer Applications - MCA, Network and System Administration/Administrator
    2019 - 2021
  • UVSQ Université de Versailles Saint-Quentin-en-Yvelines
    Master of Computer Applications - MCA, Network and System Administration/Administrator
    2013 - 2015

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