Experience

Hyatt Regency Alger Aéroport

• Algeria
• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Jul 2023 - Present



The Legacy Luxury Hotel, Algiers Hydra - Ex Radisson Blu

• Algeria
• Hospitality
• 1 - 100 Employee

• Reception Supervisor

  • Mar 2023 - Jul 2023

  Supervise the work done by the team members during the shift. Deal with the different complains & find solutions. Boost the sales & manage the overbooking. Control the closure of the night shift. Manage the teamwork between the team members. Help my team members evolve & bring out their best qualities. Provide guidance & organization to maintain a healthy work environment during the shift. Make sure tha the shift task list is respected by all team members, myself included. Supervise the work done by the team members during the shift. Deal with the different complains & find solutions. Boost the sales & manage the overbooking. Control the closure of the night shift. Manage the teamwork between the team members. Help my team members evolve & bring out their best qualities. Provide guidance & organization to maintain a healthy work environment during the shift. Make sure tha the shift task list is respected by all team members, myself included.



IBIS hotel

• Hospitality
• 200 - 300 Employee

• Night Auditor

  • Feb 2016 - Mar 2023

  Audit the work done by the previous shifts. Manage the overbooking. Manage the good flow of clients during the night shift. Solve the different problems & complains. Supervise the security of the hotel environment. Ensure a good & correct closure of the system. Abord a good start to the new business date. Ensure a proper handover to the next shift. Audit the work done by the previous shifts. Manage the overbooking. Manage the good flow of clients during the night shift. Solve the different problems & complains. Supervise the security of the hotel environment. Ensure a good & correct closure of the system. Abord a good start to the new business date. Ensure a proper handover to the next shift.