Experience

Commonwealth Joe Coffee Roasters

• United States
• Food & Beverages
• 1 - 100 Employee

• UX Designer

  • Oct 2022 - Present



Freelance

• Product Designer

  • Apr 2022 - Jul 2022

  -Built high fidelity prototypes for 1Chef, ESPN Fit, and Big Bus projects -Conducted user experience research and usability testing to ensure user-centered design across multiple iterations within an agile environment-Transformed hand sketched wireframes into high quality responsive user interface designs according to modern usability and accessibility principles -Built high fidelity prototypes for 1Chef, ESPN Fit, and Big Bus projects -Conducted user experience research and usability testing to ensure user-centered design across multiple iterations within an agile environment-Transformed hand sketched wireframes into high quality responsive user interface designs according to modern usability and accessibility principles



Cintas

• United States
• Facilities Services
• 700 & Above Employee

• Sales Representative - Facility Services

  • Sep 2019 - Jan 2022

  -Sold over $491,000 in annual new revenue and achieved 2020 ‘Summit Award’ for exceeding sales goals-Voted ‘Tech Champion’ by peers to create and lead processes that helped teammates better leverage technology-Grew business relationships by exceeding customers’ expectations throughout the sales process -Sold over $491,000 in annual new revenue and achieved 2020 ‘Summit Award’ for exceeding sales goals-Voted ‘Tech Champion’ by peers to create and lead processes that helped teammates better leverage technology-Grew business relationships by exceeding customers’ expectations throughout the sales process



Miami Open and Hard Rock Stadium

• United States
• Spectator Sports
• 1 - 100 Employee

• Account Executive, Premium Seating & Suites

  • Apr 2018 - Jun 2019

  -Sold over $900,000 in annual new revenue and managed a book of business worth $3.7M annually-Proactively called on clients to ensure excellent customer service while driving renewals and new sales revenue-Prospected new business leads, called on decision makers, and completed multiple sales presentations weekly -Sold over $900,000 in annual new revenue and managed a book of business worth $3.7M annually-Proactively called on clients to ensure excellent customer service while driving renewals and new sales revenue-Prospected new business leads, called on decision makers, and completed multiple sales presentations weekly



Miami Dolphins and Hard Rock Stadium

• United States
• Spectator Sports
• 700 & Above Employee

• Account Executive, Membership Services & Retention

  • Feb 2015 - Apr 2018

  -Sold over $500,000 in annual new revenue and managed a book of business worth $3.5M annually-Mentored teammates and helped drive recruiting efforts as a leader in ‘Fins U’ leadership program-Created and implemented new ‘Rookie Training Camp’ events to increase renewal rates of first-year clients-Won 2015 ‘Most Improved’ award for sales results, professional growth, and contributions to team culture

• Membership Development Associate

  • Aug 2014 - Feb 2015

  Promoted from Membership Development (inside sales) program to Membership Services team



University of Pittsburgh

• United States
• Higher Education
• 700 & Above Employee

• Customer Service & Ticket Sales Representative, Pitt Athletics

  • Oct 2013 - May 2014



Miami Dolphins and Hard Rock Stadium

• United States
• Spectator Sports
• 700 & Above Employee

• Youth Programs & Team Operations Intern

  • Jun 2013 - Aug 2013