Housam Bassal
Technical and Business Consultant at NaftoServ Energy Services- Claim this Profile
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English Full professional proficiency
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Arabic Native or bilingual proficiency
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Spanish Full professional proficiency
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Bio
Amr Sumainah
I had the pleasure to work with Housam in Oman and SJO locations at Schlumberger, collaborating on several project teams. I was particularly impressed by Housam' s ability to handle even the toughest clients-effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. I have no doubt that Housam would be an asset to any team.
Haryanto Adiguna
I worked with Housam as a field engineer in Oman. I found Housam to be hardworking, dependable, and very committed to his work. I was impressed with his get things done attitude and his willingness to learn. Despite the challenging oilfield working conditions, Housam always maintains a positive attitude and focuses on delivering high-quality service to our clients. I have no doubt he will bring the same positive attitude and dedication to whichever role he takes on in his career.
Amr Sumainah
I had the pleasure to work with Housam in Oman and SJO locations at Schlumberger, collaborating on several project teams. I was particularly impressed by Housam' s ability to handle even the toughest clients-effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. I have no doubt that Housam would be an asset to any team.
Haryanto Adiguna
I worked with Housam as a field engineer in Oman. I found Housam to be hardworking, dependable, and very committed to his work. I was impressed with his get things done attitude and his willingness to learn. Despite the challenging oilfield working conditions, Housam always maintains a positive attitude and focuses on delivering high-quality service to our clients. I have no doubt he will bring the same positive attitude and dedication to whichever role he takes on in his career.
Amr Sumainah
I had the pleasure to work with Housam in Oman and SJO locations at Schlumberger, collaborating on several project teams. I was particularly impressed by Housam' s ability to handle even the toughest clients-effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. I have no doubt that Housam would be an asset to any team.
Haryanto Adiguna
I worked with Housam as a field engineer in Oman. I found Housam to be hardworking, dependable, and very committed to his work. I was impressed with his get things done attitude and his willingness to learn. Despite the challenging oilfield working conditions, Housam always maintains a positive attitude and focuses on delivering high-quality service to our clients. I have no doubt he will bring the same positive attitude and dedication to whichever role he takes on in his career.
Amr Sumainah
I had the pleasure to work with Housam in Oman and SJO locations at Schlumberger, collaborating on several project teams. I was particularly impressed by Housam' s ability to handle even the toughest clients-effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to him. I have no doubt that Housam would be an asset to any team.
Haryanto Adiguna
I worked with Housam as a field engineer in Oman. I found Housam to be hardworking, dependable, and very committed to his work. I was impressed with his get things done attitude and his willingness to learn. Despite the challenging oilfield working conditions, Housam always maintains a positive attitude and focuses on delivering high-quality service to our clients. I have no doubt he will bring the same positive attitude and dedication to whichever role he takes on in his career.
Credentials
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IWCF Certified - Well Intervention Pressure Control Programme - Level 4
International Well Control ForumDec, 2021- Nov, 2024 -
Certified Project Management Professional (PMP)®
Project Management InstituteMar, 2017- Nov, 2024
Experience
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NaftoServ Energy Services
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Türkiye
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Oil and Gas
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1 - 100 Employee
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Technical and Business Consultant
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Jun 2022 - Present
- Sales Strategies: I am responsible for developing and implementing strategies to enable the company to gain ground as a preferred service provider in the Oil & Gas service space, focusing on building a solid technical team, developing collaborations with local and international partners, and infrastructural expansion. - Sales Strategies: I am responsible for developing and implementing strategies to enable the company to gain ground as a preferred service provider in the Oil & Gas service space, focusing on building a solid technical team, developing collaborations with local and international partners, and infrastructural expansion.
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Gas & Oil Fields Services Company " GOFSCO "
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Kuwait
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Oil and Gas
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100 - 200 Employee
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WIRELINE MARKETING AND SALES MANAGER
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Feb 2022 - May 2022
- SWOT: Perform market intelligence to guarantee accurate contract market share and prospect new opportunities for direct sales/services; - Business Growth: In charge of the preparation of bids, tender responses, and sales proposals for the Wireline Business Unit in Kuwait and Iraq by developing assertive bidding pricing strategies to meet customer expectations and maximize the company's profits; - SWOT: Perform market intelligence to guarantee accurate contract market share and prospect new opportunities for direct sales/services; - Business Growth: In charge of the preparation of bids, tender responses, and sales proposals for the Wireline Business Unit in Kuwait and Iraq by developing assertive bidding pricing strategies to meet customer expectations and maximize the company's profits;
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The Adverting Agency
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United States, Remote Work
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CUSTOMER SUCCESS MANAGER
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Jan 2021 - Jan 2022
- Launch Customer Support Practices: Devised Standard work procedures that optimize the customer experience enhanced 25% of overall customer satisfaction. - Delivering Customer Projects: Improve Service delivery by 50% by defining a success plan with clear outcomes and assuring clear communication across Customers, business partners and operational resources. - Launch Customer Support Practices: Devised Standard work procedures that optimize the customer experience enhanced 25% of overall customer satisfaction. - Delivering Customer Projects: Improve Service delivery by 50% by defining a success plan with clear outcomes and assuring clear communication across Customers, business partners and operational resources.
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Cavaville Energy Services.
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China
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Oil and Gas
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1 - 100 Employee
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Commercial Operations Manager
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Jan 2017 - Dec 2020
- Growth: Delivered new sales opportunities by re-capturing lost business, replacing competitors, and selling new products to existing customers (10% growth YoY). - Customer Engagement: Delivered positive experience by implementing effective quality assurance practices and performing quality & safety audits which boosted client satisfaction rates 85%. - Leading Technical Operations Teams: Turned negative P&L to profit by decreasing 35% overtime by providing cross-training between team members, reducing redundancy by distributing department workload during tight project deadline periods. - Operational Strategy Development: Devised and deployed short and long-range strategies to grow profitability and accomplish objectives through operational excellence (increased income before Tax by 10 % QoQ). Show less
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SLB
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United States
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Technology, Information and Internet
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700 & Above Employee
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Country Operations Manager
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Jun 2012 - May 2016
- Management Leadership: Managed two districts in South Pakistan. Oversaw all aspects of operation, finance, and personnel. Led two teams in two locations of 20 Wireline field engineers, 100+ operators/support staff, and 12 logging trucks.- Cost Management: Reduced the break-even point by 15% YoY by Decreasing the amount of fixed & variable costs/expenses, renegotiating with vendors, regaining former business partners, and replacing competitors. - Resource Management: Increased resource utilization rates from 40% to over 80% by driving organizational effectiveness, succession planning, workforce management, talent acquisition, training, and development. Show less
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WIRELINE FIELD SERVICE MANAGER
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Apr 2011 - Jun 2012
- Promoted in 6 months to lead all wireline operations in Syria. Generated $2M+ in revenue. Inspired and motivated large teams of 50+ direct and indirect staff to deliver critical business outcomes for customers’ projects.- Risk Management: transferred 75%of total assets to other countries and shut down entire operations due to critical security concerns.- Process Improvement: Upgraded standard work instructions & workflow to control spending and enhance the service quality; this led to improving service quality in the location by reducing the number of failures by 40% YoY. Show less
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SLB
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United States
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Technology, Information and Internet
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700 & Above Employee
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Wireline Field Engineer
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Apr 2005 - Mar 2009
- Outstanding Track: Achieved “A” rating (Outstanding performance) for two years, (2007, 2008). - Injury-free operations: Guaranteed injury-free operations in a fast-paced environment by ensuring strict adherence to safety guidelines. - Team Development: Coach/mentor new hires and teams to resolve customer technical issues ranging from general guidance to technical deep-dives, identifying and solving simple and complex issues. - Standard Work Instruction: Consolidated work breakdown structure techniques to incorporate lessons learned for continuous improvement. Show less
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AL FURAT PETROLEUM CO
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Deir Al Zore
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Instrumentation and Automation Engineer
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Aug 2002 - Nov 2004
instrumentation & Automation Engineer instrumentation & Automation Engineer
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Education
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2020 - 2021
Quantic School of Business and Technology
Executive Master of Business Administration - EMBA -
1996 - 2001
Damascus University
Engineer’s Degree, Electrical and Electronics Engineering
Community
