Experience

Casengine App

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales & Custome Success Manager

  • Sep 2022 - Aug 2023

  Dubai, United Arab Emirates • Managed a portfolio of 50+ SaaS customers, focusing on upselling and renewals subscriptions, resulting in a 95% renewal rate. • Generated and closed new business opportunities, resulting in a 25% increase in the customer base from Inbound and outbound leads. • Collaborated with the product and engineering team to provide customer feedback and identify new features and enhancements for the product. • Coordinated customer onboarding and training, resulting in a 90% satisfaction… Show more • Managed a portfolio of 50+ SaaS customers, focusing on upselling and renewals subscriptions, resulting in a 95% renewal rate. • Generated and closed new business opportunities, resulting in a 25% increase in the customer base from Inbound and outbound leads. • Collaborated with the product and engineering team to provide customer feedback and identify new features and enhancements for the product. • Coordinated customer onboarding and training, resulting in a 90% satisfaction rate. • Lead analytics and reporting on key customer metrics to identify trends, areas of improvement, and opportunities. Show less



Brandquad

• France
• Software Development
• 1 - 100 Employee

• Business Development Manager

  • Aug 2019 - Dec 2021

  Dubai, United Arab Emirates •Designed and implemented customer-centric strategies such as promotions, referrals, and upsell bundles, increasing the sales funnel by 300%. • Achieved 125% of target sales by tailoring and customizing solutions to meet specific customer needs. • Developed strong relationships with key customer decision-makers, to enhance customer engagement, generating business renewals, referrals, and increased growth.



PARTS BAY

• United States
• Retail

• Founder and CBD

  • Sep 2017 - Aug 2019

  Dubai, United Arab Emirates Parts Bay - B2B Autoparts marketplace • Created the business model from end to end; onboarding suppliers, generating traffic, setting digital strategies, and closing opportunities. • Increased company revenue by 300% and 3x customer base in the first year of operations. • Developed and implemented a sustainable growth strategy through innovative marketing and pricing strategies, resulting in increased customer loyalty and 48% market share.



Re-Teck Asset Management GmbH

• Austria
• Environmental Services
• 1 - 100 Employee

• Business Development Manager

  • Dec 2014 - Sep 2017

  Dubai, United Arab Emirates Initiated new business relationships with over 100 clients, enhancing the company's market reputation by 20%. Leveraged industry expertise to secure significant global contracts, contributing to a $500K increase in revenue. Accelerated customer acquisition by 50% and contract renewals by 35%.



VISIONAIRE TECHNOLOGY GROUP

• IT Services and IT Consulting
• 1 - 100 Employee

• Key Account Manager

  • Nov 2012 - Dec 2014

  Dubai, United Arab Emirates Boosted revenues by 30% in just six months through the implementation of a data-driven sales strategy. Designed and executed effective marketing campaigns, resulting in a 50% increase in customer inquiries and a 25% reduction in cost per lead. Achieved 8% annual sales growth from new clients, expanded market share by 14%, and consistently exceeded quarterly sales targets by 15%. Feel free to adjust the details and descriptions to align with your specific experiences and accomplishments.



EMPA Middle East FZCO

• United Arab Emirates
• Information Technology & Services
• 1 - 100 Employee

• Sales Executive

  • 2011 - Oct 2012

  Dubai, United Arab Emirates Key contributor to company success, driving revenue through effective client communication and strategic sales. Proactively identified and closed new business opportunities, consistently achieving or surpassing sales targets. Collaborated with the sales team to develop innovative strategies for market penetration. Built strong client relationships and maintained a results-oriented approach to sales.