Experience

Icon Consulting Dubai

• United Arab Emirates
• Legal Services
• 1 - 100 Employee

• Business Development Manager -Senior Immigration Consultant

  • Dec 2022 - Present

  As a business development manager, the main responsibility is to drive business growth, duties vary on a day-to-day basis. however typical responsibilities include the: 1) Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets 2) Preparing financial projections and sales targets. 3) Liaising with colleagues to develop sales and marketing strategies 4) Strong understanding of company products or services as well as business position and competition to keep business competitive. 5) Enhances the organization’s reputation by accepting ownership for accomplishing new and different requests. A Senior Immigration consultant has a number of responsibilities : 1) Keep abreast of immigration legislation developments and the latest immigration news. 2) Communicating with clients and understanding their immigration requirements. 3) Assist and guide customers in completing immigration/settlement applications. 4) Provide consultation services to address potential clients’ interest in the immigration program, including establishing the suitability of the candidate’s visa. The consultation will mainly be by email, telephone, and face-to-face meetings. 5) Assist clients throughout the immigration process, including: 5-a) Establish/maintain communication with the client. 5-b) Establish/maintain client files. 5-c)Perform clerical and administrative duties. 6) Assisting clients in all facets of immigration to Canada, including family sponsorship, express entry, refugee claims, permanent residency, or studying/working in Canada. 7) Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs. 8) Maintain and manage Client relationships as well as meet service level requirements. 9) Coach the Consultants and be a source of guidance and consultation. Show less



Growing Globe Immigration inc.

• Canada
• International Affairs
• 1 - 100 Employee

• Office Manager & Canadian immigration consultant

  • Jul 2022 - Nov 2022

  An Immigration Office Manager’s duties typically include: 1) Attending meetings with senior management. 2) Implementing and maintaining procedures/office administrative systems. 3) Monitor systems and processes, collate information, and provide feedback for managers 4) Processing travel Visas for foreigners, various work authorizations - work permits/special passes and other immigration-related duties Liaison between our departments and external legal counsel. 5) Ensuring preparation of proposals and engagement letters and client take-on procedures are completed in a timely manner. 6) Business development aimed at growing the Immigration portfolio/business. 7) Coordinating personnel activities such as hiring, promotions, performance management, payroll, training, and supervision. 8) Responsible for the daily management of the immigration company center, can effectively decompose business goals, and lead the team to complete the business signing tasks 9) Connect the work of various related departments, and give effective suggestions and opinions. Follow up on potential Immigration Services leads and convert where possible into new business. Show less



Granittam

• Algeria
• Mining
• 1 - 100 Employee

• Production Manager

  • Oct 2018 - Aug 2021

  1) Monitor the production to organize workflows and to meet the deadlines. 2) Supervise the production team and evaluate the personal performance. 3) Create, execute and follow up a strategic sales plan: A) Meet with potential clients and grow long-lasting relationships by understanding their needs. B) Identify Knowledge gaps within the team and develop a plan to fulfill them. C) Generating reports to track sales and Goals. 4) Planning the logistics process ( supply chain management) and reporting on its completion. 5)Demonstrate a passion for excellence with respect to treating and caring for customers. Show less



Nivea

• Personal Care Product Manufacturing
• 1 - 100 Employee

• Customer Service Supervisor

  • Jan 2018 - Sep 2018

  A) Plan and implement work programs and customer service activities: modify departmental procedures and processes; create quality assurance tools to ensure completion, quality, and timeliness.B)Meeting all client needs and deliverables according to proposed timelines.C) Effectively manage the staff and supervise their activities.E) Gather feedback from customers or prospects and share it with internal teams.

• Customer Service Representative

  • Feb 2017 - Jan 2018

  ·A)Proven customer support experience or experience as a client service representative.B)Communicate directly with customers on the floor and ensure that the product is pleasant, productive, and memorable, and mediate any situations that may have escalated. C) Recommends potential products or services to management by collecting customer information. D) Greet customers warmly and determine problems, orders, or other reasons for calling.