HOU LIANG
Senior Data Scientist at Singtel- Claim this Profile
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Bio
Credentials
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Information Framework (SID) Foundation Level Exam
TM ForumApr, 2022- Sep, 2024 -
TM Forum Open API Foundation Level Exam
TM ForumApr, 2022- Sep, 2024 -
Graduate Certificate in Analytics Project Management
Institute of Systems Science, National University of SingaporeDec, 2020- Sep, 2024 -
DataRobot for Data Scientists Certification
DataRobotAug, 2020- Sep, 2024 -
Certified Big Data Science Analyst
GICT Training & CertificationFeb, 2020- Sep, 2024 -
DataRobot Time Series Modeling Certification
DataRobotAug, 2019- Sep, 2024 -
DataRobot Essentials Certification
DataRobotMay, 2019- Sep, 2024 -
Lean Six Sigma Yellow Belt Certification
SingtelMar, 2018- Sep, 2024 -
Tableau Desktop Certified Associate
Tableau SoftwareMar, 2021- Sep, 2024 -
Certificate of Distinction in Business Innovation Knowledge Area
National University of Singapore -
Certificate of Distinction in ICT Solutioning Knowledge Area
National University of Singapore -
Certificate of Distinction in IS Management Knowledge Area
National University of Singapore
Experience
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Singtel
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Singapore
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Telecommunications
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700 & Above Employee
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Senior Data Scientist
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Jan 2022 - Present
Senior Data Scientist, Network Analytics Engineering Lead a team of data engineers and data scientists, manage and deliver analytics and machine learning projects
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Manager, Data Applications
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Jul 2019 - Jan 2022
Manager, Data Applications, Network Analytics Enablement
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Management Associate
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Jul 2018 - Jun 2019
Management Associate at Network Analytics Enablement
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Management Associate
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Jul 2017 - Jun 2018
Management Associate at Singtel IT Governance
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National University of Singapore
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Singapore
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Higher Education
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700 & Above Employee
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Resident Assistant (part-time)
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Nov 2014 - May 2017
• Initiated, organized and coordinated events to encourage interaction with the campus community• Counselled residents regarding problems and provide resource and referral information• Enforced housing guidelines and University regulation within the residential community
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Teaching Assistant
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Aug 2016 - Nov 2016
• Conducted programming tutorial lessons and labs• Provided guidance to the freshmen taking the first programming module
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IT System & Services(ITSS) Intern
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May 2016 - Aug 2016
• Involved in Visual Interactive Voice Response(VIVR) Project • Involved in Integrated Voice of Customers(IVOC) Project • Worked closely with Consumer Operations Department to analyze the pain points of Customer Care Officers when handling customers’ complaints • Involved in Visual Interactive Voice Response(VIVR) Project • Involved in Integrated Voice of Customers(IVOC) Project • Worked closely with Consumer Operations Department to analyze the pain points of Customer Care Officers when handling customers’ complaints
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SGX
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Estonia
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IT Services and IT Consulting
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1 - 100 Employee
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Technology Planning, Digital and Innovation Intern
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May 2015 - Aug 2015
• Worked closely with Vice President of Technology and Innovations Planning department to design and implement new webpage service named “Evaluated Bond Price Service” • Embarked on project that improves the features and contents of the existing SGX website • Liaised with Business Unit to gather user requirement and design wireframes for the proposed webpages • Worked closely with Vice President of Technology and Innovations Planning department to design and implement new webpage service named “Evaluated Bond Price Service” • Embarked on project that improves the features and contents of the existing SGX website • Liaised with Business Unit to gather user requirement and design wireframes for the proposed webpages
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Education
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2020 - 2022
National University of Singapore
Master of Computing (MComp), Computer Science -
2011 - 2017
National University of Singapore
BACHELOR OF COMPUTING (INFORMATION SYSTEMS), Information System
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