Experience

mobinnet|مبیننت

• computer engineering



mobinnet|مبیننت

• Telecommunications
• 400 - 500 Employee

• AHD EXPERT

  • Jul 2016 - Present

  Work with Huawei(M2000 LMT) ,,Samsung(Ace man)ZTE ( AGW , netnuman) ,PRTG( bandwidth monitoring) software for better handling.Professional Call center support for none-resolve Call center issueHaving a good communication with BO Team to resolve issues.Good communication with any part of Organization(such as marketing,FO team, rollout ,IT team...) for resolve any critical issue in with SLA Restriction.Creating Trouble Ticket for any critical and major event (i-NOC - MOS7100)Responsible and handling complaint that came from regulatory and governmental side.(195) Show less

• Technical support

  • Aug 2012 - Jul 2016

  Trouble shooting of connection between Modem and BTS in Callcenter



Rayaneh Komak

• Iran
• Software Development
• 1 - 100 Employee

• Service Desk

  • Apr 2013 - Nov 2018

  General tips on network troubleshooting, software, hardware, computers, mobile ... The first computer consulting company is 24 hours a day. Currently, it also offers its services through an Android and IOS, VoIP application. General tips on network troubleshooting, software, hardware, computers, mobile ... The first computer consulting company is 24 hours a day. Currently, it also offers its services through an Android and IOS, VoIP application.