Experience

The Dilly

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Front Desk

  • Dec 2022 - Present



EghtesadNovin Bank

• Iran
• Banking
• 100 - 200 Employee

• Customer Service Specialist

  • Aug 2010 - Sep 2022

  Experienced banker with excellent mathematical and analytical skills as well as a devotion to customer service. Maintained 90% satisfaction rate from banking customers for 10 years straight. Proposed changes to account opening procedures led to a 15% drop in wait time and processing errors. Capable of supervising and managing others. Looking to leverage banking skills in the same industry. Experienced banker with excellent mathematical and analytical skills as well as a devotion to customer service. Maintained 90% satisfaction rate from banking customers for 10 years straight. Proposed changes to account opening procedures led to a 15% drop in wait time and processing errors. Capable of supervising and managing others. Looking to leverage banking skills in the same industry.



Kerman Tourist INN

• Kerman, Iran

• Hotel Receptionist

  • Apr 2008 - Jun 2010

  Motivated and results-driven marketing student with a clear mindset to always improve and innovate. Creates positive team spirit while paying close attention to details and gain all the internship lessons from that hotel. Motivated and results-driven marketing student with a clear mindset to always improve and innovate. Creates positive team spirit while paying close attention to details and gain all the internship lessons from that hotel.