Hossam A. Halim

Managing Director, MD at Jinni Services
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Contact Information
us****@****om
(386) 825-5501
Location
EG
Languages
  • English Full professional proficiency

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Experience

  • Jinni Services
    • Egypt
    • Consumer Services
    • 1 - 100 Employee
    • Managing Director, MD
      • Aug 2022 - Present

    • Contact Center & Customer Experience Manager, CCM & CXM
      • Feb 2022 - Present

  • IBM
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Operations & Controls Manager for EMEA & Canada
      • Aug 2016 - Mar 2020

    • Service Delivery Interface for EMEA & Canada
      • Sep 2013 - Jul 2016

  • Raya Contact Center
    • Technical Operations Supervisor, Etisalat UAE Project
      • Mar 2013 - Sep 2013

    • Senior Technical Support
      • Feb 2012 - Mar 2013

  • GloSyTech
    • Egypt
    • IT Services and IT Consulting
    • Senior Technical Support Specialist
      • Feb 2009 - Feb 2012
  • Global Project Partners
    • Germany
    • International Trade and Development
    • 1 - 100 Employee
    • IT Specialist
      • Nov 2006 - Feb 2012

      Perform helpdesk and support employee's technical issues (Hardware & Software) Troubleshooting the local area network, Wireless Network and WAN (Hardware & Software) Managing email accounts over the email server. Supporting Microsoft Windows 7, Xp and Office 2007 Supporting Linux web server and services. Perform helpdesk and support employee's technical issues (Hardware & Software) Troubleshooting the local area network, Wireless Network and WAN (Hardware & Software) Managing email accounts over the email server. Supporting Microsoft Windows 7, Xp and Office 2007 Supporting Linux web server and services.

  • Ementra S.A.E
    • Technical Support
      • May 2006 - Feb 2009
  • Raya Integration
    • Customer Service Technical Support
      • Nov 2005 - May 2006

Education

  • Alsun Academy for Computer Science
    Bachelor's degree, Computer Science
    2000 - 2004

Community

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