Experience

MID Takseet - ميد تقسيط

• Egypt
• Financial Services
• 1 - 100 Employee

• Sales Operations Manager

  • Feb 2023 - Present



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• Egypt
• Financial Services
• 100 - 200 Employee

• Regional Sales Manager

  • Feb 2022 - Feb 2023

  • Create region sales plans and targets in alignment with business objectives • Evaluate the performance and relationship with clients of sales supervisors and sales advisors • Prepare regular reports and conduct monthly meetings to review performance with staff to provide and get constructive feedback • Analyze regional market trends, competitors activities and discover new opportunities for growth and report on monthly sales outcomes • Identify hiring needs, select and train new salespeople for company processes and procedures. • Address potential problems and suggest prompt solutions • Innovative sales techniques to maximize sales and enhance customer experience and customer satisfaction • Manage and supervise sales team to ensure they are on track in achieving sales goals and adhering to company policies • Lead, motivate, acknowledge, and inspire the team to perform beyond expectations • Meet with merchants to discuss their evolving needs and to assess the quality of the company’s relationship with them • Plan for the achievement of individual and divisional sectors in alignment with the strategies and policies of the company • Establish sales objectives by projecting expected sales volume and forecasting and developing sales quotas for disrtricts and the region • Design up & cross-selling programs and market campaigns • Conduct interviews and the processes of recruiting new employees • Establish new relationship, nurture existing relationship, train & pitch the loan product • Coordination with other departments (Credit & Risk , Customer Care , Marketing , Tech Team) to align and enhance business objectives • Track the existing portfolio and ensure the near-delinquent and delinquent



Metra Computer LLC

• Egypt
• Computer Hardware Manufacturing
• 200 - 300 Employee

• Retail Account Manager ( Acting As Retail Manager )

  • Mar 2021 - Feb 2022

  • Establishment of the retail department for APC Schneider section with a solid plan. • Establish sales objectives by forecasting & developing annual sales quotas, and projecting sales volume & profit for existing and new accounts. • Managing day-to-day business relationships, proactively & autonomously negotiates costs, sales opportunities, and other business inputs with retailers. • Managing retailers including all channels at scale across Egypt in order to achieve the target. • Monitoring the stock of retailers and proposing & executing activities and promotions to ensure the running of the movement of goods. • Improving business terms and driving business growth for retailers. • Conducts retail analysis and makes recommendations for initiatives that optimize for business growth and maximizes Metra’s business profitability. • Coordinate cross-functional teams, and communicate with internal and external parties while meeting tight deadlines. • Engage with the retailers and build long-term relationships based on the win-win concept. • Work to acquire & expand the accounts of retailers and attract them to deal with Metra.



Raya Holding for Financial Investments

• Egypt
• Investment Management
• 700 & Above Employee

• Area Sales Manager

  • Jul 2016 - Mar 2021

  • Responsible for the overall performance of the stores ( sales, customer service, quality, finance and admin ) • Managing Etisalat MF outlets to achieve all targets variety needed of my assigned area. • Collaborate with senior & middle management levels to set revenue goals & company strategy as well as implementing a sales plan to drive revenue growth. • Coaching and development around 53 sales reps at all outlets in order to enhance our project and implement company policies. • Handling all financial issues across all stores. • Monitoring stock availability, maintenance and equipment at all stores. • Adapting to market changes and deal with them efficiently. Build good communication with partners. Development and improving our market share. • Communicate actively with the sales team to help foster a team environment. • Interview and train new sales employers, and overseeing other onboarding tasks as needed. • Plan and execute sales meetings to help provide feedback and sales insights. • Create and sustain a culture of high performance and high expectations, of empowerment and accountability, of collaboration and integrity for the sales team. • Set directions & instructions to maintain and monitor the quality of sales to meet the company policies and strategies. • Monitoring the store's look and feel to ensure a decent appearance.



Etisalat Egypt

• Egypt
• Telecommunications
• 700 & Above Employee

• MF Store Manager

  • Dec 2014 - Jul 2016

  • Handling store targets, deposits and quality. • Monitoring sales representatives performance. • Handling all stores staff issues. • Handling all customers complaints and solve it immediately. • Sell all company products in & outdoor • Telecommunications service Selling. • Handling store targets, deposits and quality. • Monitoring sales representatives performance. • Handling all stores staff issues. • Handling all customers complaints and solve it immediately. • Sell all company products in & outdoor • Telecommunications service Selling.



JOVI TRONIX

• Egypt
• Technology, Information and Internet
• 100 - 200 Employee

• Sales Promoter

  • Feb 2013 - Jul 2013

  • Sell HTC handsets in the assigned stores. • Provide advice and guidance on product selection to customers. • Definition of the customer about the company. • Engage with customers and discover their wants and needs. • Build lasting relationships with customers by contacting them to follow up on purchases, suggest purchase options • Arrange merchandise to look tidy and attractive to customers. • Submit daily sales report through the company sales app. • Sell HTC handsets in the assigned stores. • Provide advice and guidance on product selection to customers. • Definition of the customer about the company. • Engage with customers and discover their wants and needs. • Build lasting relationships with customers by contacting them to follow up on purchases, suggest purchase options • Arrange merchandise to look tidy and attractive to customers. • Submit daily sales report through the company sales app.