Hossam Ezzat

Senior Software Engineering Manager at SiliconExpert
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Contact Information
Location
Egypt, EG
Languages
  • English -

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5.0

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Kareem Kassem

Hossam is the greatest Test manager in I've worked with , he has unlimited knowledge with the performance testing and Excellent Leadership skills , Hossam is an excellent manager who help his team to learn more to take more responsibilities and increase the team sprite and homogeneity thank Hossam for your advises.

Omar Shokry

Hossam dah prince we gaaamed gedan , we gada3 awy sara7a , we a7la recommendation le agda3 bob feeky ya masr ;) ay 7édma .

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Credentials

  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.
    Mar, 2022
    - Oct, 2024
  • ICAgile Certified Professional (ICP)
    ICAgile

Experience

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Senior Software Engineering Manager
      • Sep 2018 - Present

      • Head of software engineering department responsible for creating SiliconExpert products and services. • Responsible for creating software engineering vision, strategy and supporting with building of the needed tactics.• Supervising all organizations of Engineering (software development, software quality, requirement engineering and analysis, R&D, Agile and process improvement).• SAFe implementation across all formed squads.• Budgeting required for hiring, training, and R&D.• Representing Software Engineering organization in front of corporate directors.• Maintaining high performance through managed KPIs and OKRs.• Maintaining Software Operation according to business needs.• Talent management and goals setting. Show less

    • Software Quality Manager
      • Apr 2009 - Sep 2018

      Responsible for managing all software quality aspects including Software testing, Quality Assurance, and Configuration Management processes:• Manage changes and resource allocation between different projects.• Develop estimations and time schedules for different projects and tasks.• Create and provide metrics on bugs as they move through the bug life-cycle.• Create test plans and support building test cases.• Communicate the status to all involved departments through email or phone contact.• Update, oversee and train team on the knowledge base of code related problems and fixes.• Deliver field knowledge and technicalities updates skillful training to the team.• Facilitate fixes through software development life-cycle.• Track where each bug is in the process.• Report turnaround times on all severities.• Track bug trends.• Track and monitor fixes and problems reported.• Create and manage Internal Release Notes (i.e. what bugs where pushed, what was fixed, how many new bugs were created).• Train team on documentation of processes and scenarios.• Track different development branches and supervise merging processes.• Audit release process.• Create needed checklists and audits at risky bottlenecks.• Hold customer meetings for support or training.• Help responding to customers for any software related inquiries. Show less

    • Senior Software Quality Leader
      • Mar 2008 - Mar 2009

      • Responsible for building a powerful Software testing team and finding a mature test process.• Create all QC plans to smoothly embed a well established testing process to the software development lifecycle there.

    • Information Technology & Services
    • Senior Software Quality Engineer
      • Jan 2008 - Mar 2008

      • Create test plans. • Test analysis and design. • QA Processes creation and audit. • Create test plans. • Test analysis and design. • QA Processes creation and audit.

    • 1 - 100 Employee
    • Senior Technical support Team Leader
      • Sep 2005 - Jan 2008

      • Responsible for Leading the software test and Technical Support Team.• Control the testing process and create test cases and test plans.• Lead the technical support team which was responsible for Live Update Support, Online Marketing, and Customer Support.

    • Junior Tester and Technical Support
      • Apr 2004 - Sep 2005

      Software Testing, Customer Support, and Online Marketing were my main tasks

    • Instructor
      • Sep 2002 - Mar 2003

      Computer introduction, MS Visual Basic and Windows were my assigned courses. Computer introduction, MS Visual Basic and Windows were my assigned courses.

Education

  • Faculty of Computers and Information, Cairo University, Egypt
    Bachelor, Operations Research and Decision Support Systems
    1998 - 2002
  • Arab Academy for Science, Technology & Maritime Transport (AAST)
    Post Graduate Diploma, Information System
    2010 - 2012
  • Institute of Studies and Statistical Researches (ISSR), Cairo University, Egypt
    Post Graduate Diploma, Computer Science
    1999 - 2010

Community

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