Experience

MiDCOM Group

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• Business Development Executive

  • Apr 2016 - Present

  • Conducting marketing research, analysis and periodical reviews of the customers, competitive market and market trends to enhance Sales performance. • Performing analysis in the areas of product preferences, market size and opportunity, marketing practices and trends, and prepare forecasts and recommendations. • Building and managing outstanding relations with key clients for establishing large volume, high profit key accounts with excellent levels of satisfaction. • Development of other Business units of the company. • Ensuring business solutions to the corporate as per their requirement. • Handling direct marketing and Brand communication as and when required to develop business relation. • Follow up & payment collection from the clients • Guiding Sr. executive-Business Development in acquiring new clients as well as maintaining the relationship with the existing clients in Region. • Co-ordinating with the operation team for any escalations and sometimes conduction the cross team meeting for escalation handling. • Working on new segments converting as a prospect customer. • Handling online retail customers like Souq.Com coordinating with their demands and channelizing selling through Souq.Com. • Doing local market study & trading between Africa market and Dubai. • Handling trading between GCC countries and Dubai. • Travelled to Tanzania for establishing distribution system and leading marketing plan for our new products in the city I assigned for one month. • Leading and planning marketing plan for our mobile phones brand at Dubai. Show less



Sharaf DG

• United Arab Emirates
• Retail
• 700 & Above Employee

• Sales Executive

  • Nov 2014 - Mar 2016

  • Preparing and updating monthly logistics activities; schedules and deliveries on time. • Coordinate product delivery schedules with customers. • Placed Orders to our Suppliers in accordance to the stock minimum level. • Processing the Customer Purchase Order. • Generating Customer Invoice, Packing List, and Delivery Notes. • Executes the delivery towards our customer. • Updating the prices daily & Highlighting the promotions. • Responsible in providing technical support to customers & even extend via phone. • Process sales needed by the customer (usage and plan service upgrade). • Support wired and wireless router such as Linksys, TP link & D link to customers. • Handles Windows OS and Mac Operating System. • Receiving & arranging stocks at Department Area. • Handles the customer properly & giving accurate order. Show less



Zahran Operation & Maintenance

• Saudi Arabia
• Retail Office Equipment
• 200 - 300 Employee

• Assistant Manager

  • Jun 2013 - Jul 2014

  • Responsible for filing of all internal/external operations, procurement, supply and administrative documents.(Hard and Soft Copies). • Produce and distribute weekly and monthly report of the workers. • Producing monthly performance report to both Head Office & STC company. • Handling Petty Cash Fund & reporting monthly expenses to Head Office. • Handling renewal of ID & Insurance & ATM card, Cars License & arranging vacation, Time sheet of both superiors & workers, sending the same report to Head Office. • Liquidating and reporting the STC monthly expenses. • Receiving online work orders & executes the same providing management agreement with the issuance of proper documents & receipts scan copy via online. • Configured email client using MS outlook, Live mail & Mozilla Thunderbird. • Contact On call technician if needed especially when server is down. • Handling Software Installation & Repair & Troubleshoot PC issues. • Identify technical problems, diagnose system error messages, determine causes. • Knowledge of LAN/WAN Technology, TCP/IP. • Knowledge of Desktop hardware & software and Data/IP products and services. Show less