Hosam osman

Deputy Manager- Employee benfit at Berns Brett Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE

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Credentials

  • Diploma in Customer Service
    Alison - Free Online Learning
  • Loma -Insurnace fundementals
    -

Experience

  • Berns Brett Ltd
    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Deputy Manager- Employee benfit
      • Apr 2017 - Present

      Brokers Chanel , Medical team -Services, CRM Brokers Chanel , Medical team -Services, CRM

  • Daman - National Health Insurance Company
    • United Arab Emirates
    • Insurance
    • 700 & Above Employee
    • Team Leader- Sales Operations
      • Sep 2013 - Mar 2017

      • Responsible for the daily Operations of the unit and ensure that all business requirement and needs of the team to be able to meet department productivity an d quality goals • Coordinating and Receiving requests directly from clients and Brokers throw Email and act accordingly • Responsible in managing team works / Distribute work and provide support in resolving complex/ enhance team Motivation • Monitoring staff performance and conduct regular team meeting to provide updates… Show more • Responsible for the daily Operations of the unit and ensure that all business requirement and needs of the team to be able to meet department productivity an d quality goals • Coordinating and Receiving requests directly from clients and Brokers throw Email and act accordingly • Responsible in managing team works / Distribute work and provide support in resolving complex/ enhance team Motivation • Monitoring staff performance and conduct regular team meeting to provide updates • Coordinate with branches/units and ensure timely resolution • Customer service • Deputize supervisor during his/her absence

    • Sr.Production Assistant
      • Apr 2010 - Sep 2013

      -cooperates Enrollment addition – Individual Enrollment and Renewal, Policy, Membership and quality assurance. ( Production and services ) • Responsible for the whole value chain ranging from policy creation, processing of membership data, to cards personalization and invoicing , plus other work streams include policy renewals and endorsements such as member additions, corrections and cancellations -Quality assurance

  • Daman health insurance
    • temperory staff
      • Aug 2009 - Apr 2010

      -Data entering of medical claims (private and pubic) provider more than 300 Claims per Day •Familiar with MedNeXt software , Medical climes and WF Monitor •Completes duties and assignments on time within work scope and with expected Quality -Data entering of medical claims (private and pubic) provider more than 300 Claims per Day •Familiar with MedNeXt software , Medical climes and WF Monitor •Completes duties and assignments on time within work scope and with expected Quality

Education

  • Chartered Insurance Institute
    CII, CII
    2019 - 2019
  • Certificate of English business language Training
    Certificate of English business language Training, Email corporate Communication
    2014 - 2014
  • Certificate of completion
    Certificate of completion, Optimizing your Performance
    2014 - 2014
  • training 2013 Certificate of achievement
    Introduction to insurance
    2013 - 2013
  • Communication and Personal skills
    2010 - 2010
  • College of continuous and further studies
    - Diploma in Management
    2003 - 2006
  • 2004-2005 British Council English Language course
    - Extensive English Course (7 levels)
    2004 - 2005
  • Al mutanbi Secondery School ( Abu Dhabi)
    High school diploma, ELMI
    1996 - 2001

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