Hosam Helal

Market Support Manager- METAP at CellaVision
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • German -
  • Arabic -
  • French -

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Experience

    • Sweden
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Market Support Manager- METAP
      • Apr 2016 - Present

      • Work with representatives from CellaVisions distribution partners in presenting CellaVision concept to customers. • Support end-customer evaluations as requested. • Together with CellaVisions distribution partners, plan and organize educational seminars. • Track and report on all distributor sales activities in the region. • Track and report on all system installations and customer satisfaction. • Translate marketing materials into local language as required. • Help distributors in current business regarding tenders/requirements. • Train distributor sales and applications reps on all CellaVision products. • Staff CellaVision or distributor booth at important exhibitions. • Identify and establish relationships with key opinion leaders. • Represent the company at conferences and trade shows. Show less

    • Hospitals and Health Care
    • 400 - 500 Employee
    • Technical Product Specialist
      • Aug 2012 - Mar 2016

      In charge in selling Eppendorf products such as Pipettes, Centrifuges, Concentratos, Mixers,Thermocyclers & Manipulators. In- vitro Diagnostic products such as Mindray Haematology analyzers: BC-3600, BC-5300, BC-5800 and BC-6800.  Authorized to communicate with principals directly for technical issues, preparing seminars, sponsoring doctors and follow up promotional material.  Rendering after sales assistance to customers with regards to the products sold.  Conducting application training to Doctors and stuff Show less

    • United Arab Emirates
    • Medical Device
    • 1 - 100 Employee
    • Product Specialist
      • Jul 2011 - Jul 2012

      In charge in selling products to various manufactures such as GE: Incubator, Warmer, Phototherapy units, Fetal Monitors and Infant resuscitation; Alaris: Infusion pumps and Syringe pumps; Trilux: OP- Light:; Eschmann: OP-Table, Suction machines, Elctrosurgical unit and Autoclave  Rendering after sales assistance to customers with regards to the products sold.  Conducting application training to new projects, hospitals, clinics and healthcare centers. In charge in selling products to various manufactures such as GE: Incubator, Warmer, Phototherapy units, Fetal Monitors and Infant resuscitation; Alaris: Infusion pumps and Syringe pumps; Trilux: OP- Light:; Eschmann: OP-Table, Suction machines, Elctrosurgical unit and Autoclave  Rendering after sales assistance to customers with regards to the products sold.  Conducting application training to new projects, hospitals, clinics and healthcare centers.

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Service Engineer
      • Jun 2010 - Apr 2011

       Administered the entire haematology analyzers procurement activities of hospitals, clinics and chain laboratories including supplier activities, installation, commissioning, repairing, safety checks, user training, inventory management, approval and accuracy.  Offered complete customer support and services including installation, commissioning, repairing, PM’s, safety checks, user training, inventory management, approval and accuracy.  Covered the region of North Rhein West Phalia in Germany providing customer services for the Models: AliFax, Ac.T8, AcT diff, HMX, LH 500 and Gen.S. Show less

  • EpiRet GmbH
    • Giessen, Germany
    • Assistant (Research & Development)
      • Apr 2009 - Sep 2009

      Managed experimental hardware and software development of a mobile Real-time image processing system. Managed experimental hardware and software development of a mobile Real-time image processing system.

    • Hospitals and Health Care
    • 700 & Above Employee
    • Assistant (Research & Development)
      • Oct 2008 - Mar 2009

      - Managed experimental development of a method toward quality evaluation of optical unit of blood coagulation analyzers from (Sysmex). - Implementation of support bulletins in the service- and user manuals. - Managed experimental development of a method toward quality evaluation of optical unit of blood coagulation analyzers from (Sysmex). - Implementation of support bulletins in the service- and user manuals.

  • University Hospital
    • Giessen, Germany
    • Service Supporter (Biomedical Department)
      • Aug 2007 - Sep 2008

       Provided support to the biomedical engineers in repairing and new equipments installation as well as monthly and yearly checking of equipments.  Assisted in preparing reports to the services provide to customer for easy reference  Provided support to the biomedical engineers in repairing and new equipments installation as well as monthly and yearly checking of equipments.  Assisted in preparing reports to the services provide to customer for easy reference

Education

  • University of Applied Sciences Giessen-Friedberg, Germany
    Diploma(Master Degree), Medical Engineering
  • University of Applied Sciences Giessen-Friedberg, Germany
    Bachelor of Engineering (B.Eng.), Clinical Engineering
  • Technical university of Darmstadt, Germany
    Preliminary Course

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