Experience

Watermark Estate Management Services

• Individual and Family Services
• 1 - 100 Employee

• New Staff Onboarding Program Manager

  • Mar 2023 - Present

• Recruiting Coordinator

  • Oct 2022 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Talent Acquisition Coordinator

  • Jul 2021 - Oct 2022

  Seattle, Washington, United States



Avenue5 Residential

• United States
• Real Estate
• 700 & Above Employee

• Assistant Property Manager

  • Mar 2019 - Jul 2021

  Bellevue, Washington, United States • Co-facilitated the lease of 135 luxury units in Old Bellevue. • Through focusing on resident’s experience, built a sustainable and positive relationship resulting in a greater impact for the Avenue5 brand.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Nov 2017 - Mar 2020

  Seattle, Washington, United States • Lead revitalization of the Starbucks Customer Experience in-store by streamlining partner processes and roles. Retained, coached and mentored production of 15 staff members which resulted in increased sales and positive customer feedback. • Designated as primary in-store partner to train multiple new-hire corporate employees as part of onboarding into the company culture and experience. • Developed targeting capabilities for the store’s daily operating plan; effectively impacted the… Show more • Lead revitalization of the Starbucks Customer Experience in-store by streamlining partner processes and roles. Retained, coached and mentored production of 15 staff members which resulted in increased sales and positive customer feedback. • Designated as primary in-store partner to train multiple new-hire corporate employees as part of onboarding into the company culture and experience. • Developed targeting capabilities for the store’s daily operating plan; effectively impacted the cost of labor and inventory targets, resulting in outperforming comparable stores within the same district. • As coaching and advising manager, helped partners maximize potential resulting in team partners returning to school to further their education in order to expand career opportunities. • Proactive investment in team productivity processed low-performers out while retaining strong talent resulting in inclusive, productive team environment that created highly positive customer experience. • Selected by the VP of US Sales to participate in the Racial Bias Round Table, showcasing drive toward inclusive cultural change at Starbucks. Show less



Cosmetic Wholesalers, LLC.

• Project Manager and Educator

  • Oct 2013 - May 2017

  Roswell, Georgia, United States • Lead a 3-year investment and active partnership directly with the CEO to establish new sales markets in the Southeast region resulting in significant expansion of the company’s sales strategy. • Pioneered sales and marketing in 5 different States in the Southeast region, creating wholesale revenues in excess of $200,000 annually. • Trained over 400 clients that began purchasing 3 new product lines that were initially unknown in the territory; championed the effort to merge sales and… Show more • Lead a 3-year investment and active partnership directly with the CEO to establish new sales markets in the Southeast region resulting in significant expansion of the company’s sales strategy. • Pioneered sales and marketing in 5 different States in the Southeast region, creating wholesale revenues in excess of $200,000 annually. • Trained over 400 clients that began purchasing 3 new product lines that were initially unknown in the territory; championed the effort to merge sales and hairdresser technical development with product knowledge, resulting in a streamlined sales transaction for the client thus closing the gap between sales and education. • Responsible for product and inventory sales to hair salons throughout the South-East market (Georgia, South Carolina, North Carolina, Tennessee and Alabama). • Responsible to conduct technical training to hair professionals on trends, technique, product knowledge and sales at 8 professional national conferences and 2 international conferences. Show less