Experience

Datacultr

• United Arab Emirates
• Technology, Information and Internet
• 1 - 100 Employee

• Business Development Manager- Africa Region

  • Jun 2023 - Present

  As the Manager of Sales in Africa, I am responsible for working with C-level executives and Chief Risk Officers, helping them understand how Datacultr can create value for their organization and positively impact their business. I am also responsible for inter alia creating a methodical, data-driven sales process, filling & driving the sales pipeline, and closing enterprise-level deals across all industry verticals. As the Manager of Sales in Africa, I am responsible for working with C-level executives and Chief Risk Officers, helping them understand how Datacultr can create value for their organization and positively impact their business. I am also responsible for inter alia creating a methodical, data-driven sales process, filling & driving the sales pipeline, and closing enterprise-level deals across all industry verticals.



afriVAD

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Account Manager

  • Aug 2022 - May 2023

  I oversee sales activities and develop relationships with clients. I am also responsible for managing accounts and ensuring clients are satisfied while generating new sales opportunities for the company. As a Key Account Manager, Below are some of my key contributors; •Creating professional relationships with existing and potential customers through regular site and/or office visits at least weekly in order to understand and meet their needs. •Ascertain customer satisfaction by visiting them regularly and being accessible to them when they required advice/information/query resolution. •Attending to customer complaints and concerns and ensuring that suitable action is given. •Develop and maintain a weekly report on closed sales, pending sales, new leads and lost sales with reason and the way forward. •Participate in daily outreach through cold calling and pitching, with the prospects in efforts to qualify new leads. •Establish and understand the needs of new customers and advice correct products in order to satisfy their needs. •Ensure that customers are aware of products other than their usual purchases (Cross-selling) and where possible promote higher margin products to ensure increased profit margin sales. •Track and review customer deflections, contact lost customers to re-establish relationships and follow up on dormant accounts in order to analyze the growth of my customer base hence increasing my sales targets. Show less



ComputerWays Ltd

• Nairobi, Kenya

• Account Manager

  • Oct 2019 - Apr 2022

  As an Account Manager-Software and Hardware Corporate/Banking Division, my responsibility was to understand the client's needs and ensure the company delivers solutions towards the same. I achieved this by collaborating with other departments at Computerways Ltd. like sales and marketing to prepare sales pitch, design client communication material and other similar tasks. I also collected and analysed data in order to improve the client's experience. As an Account Manager-Software and Hardware Corporate/Banking Division, my responsibility was to understand the client's needs and ensure the company delivers solutions towards the same. I achieved this by collaborating with other departments at Computerways Ltd. like sales and marketing to prepare sales pitch, design client communication material and other similar tasks. I also collected and analysed data in order to improve the client's experience.



CompuLynx

• Kenya
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Mar 2017 - Oct 2019

  I was responsible for obtaining brand recognition and financial growth for Compulynx Ltd. especially among corporate entities, Banks and NGOs. I developed a network of contacts to attract new clients, researched new market opportunities and oversaw growth projects. I also was responsible for making sales projections and forecasting of the company's revenue in line with projected income. I was responsible for obtaining brand recognition and financial growth for Compulynx Ltd. especially among corporate entities, Banks and NGOs. I developed a network of contacts to attract new clients, researched new market opportunities and oversaw growth projects. I also was responsible for making sales projections and forecasting of the company's revenue in line with projected income.



Techno Brain BPO / (ITES) Limited

• Kenya
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Sales Executive

  • Mar 2015 - Mar 2017

  I was responsible for guiding sales representatives and ensured targets are met. I was also tasked with generating leads, managing key accounts and also monitoring competitors' sales activities. I analyzed industry trends to identify ways to improve company products and ensure customer satisfaction. As the Senior Sales Executive I furnished senior management with account plans and sales reports. Key Achievements • Acquisition of customers both retail, SME and corporate. • Customer relationship management. Show less