Hope Vaughan

Bookkeeper at CAMPION, BARROW AND ASSOCIATES
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Contact Information
Location
Urbana-Champaign, Illinois Area, US

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Bio

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Bookkeeper
      • Oct 2020 - Present

    • United States
    • Manufacturing
    • 200 - 300 Employee
    • Accounting Analyst
      • Apr 2018 - Oct 2020

    • Wholesale
    • 1 - 100 Employee
    • Credit Representative
      • Sep 2015 - Apr 2018

      " Improve customer satisfaction through expert resolution of conflicts, issues and concerns." Promptly respond to questions or concerns from current customers, and staff members via telephone, email, and fax." Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns." Cross-trained and provide back-up for other customer service representatives when needed. " Handle accounts receivables." Contact customers… " Improve customer satisfaction through expert resolution of conflicts, issues and concerns." Promptly respond to questions or concerns from current customers, and staff members via telephone, email, and fax." Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns." Cross-trained and provide back-up for other customer service representatives when needed. " Handle accounts receivables." Contact customers for collection of delinquent invoices. Show more Show less

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Manager
      • Mar 2010 - Aug 2015

      " Developed and maintained exceptional customer service standards." Scheduled and directed staff in daily work assignments to maximize productivity. " Efficiently resolved problems or concerns to the satisfaction of all involved parties." Consistently met sales goals." Managed accounts payable, accounts receivable and payroll.

    • Assistant Property Manager
      • Sep 2007 - Feb 2010

      " Conducted apartment tours for potential tenants and answered any questions. " Collected and kept careful records of rental payments." Maintained excellent customer relationships." Maintained accurate and updated websites and printed materials." Worked with the owners to identify, develop and achieve community goals and objectives.

    • United Kingdom
    • Hospitality
    • Assistant Property Manager
      • May 2004 - Mar 2007

      " Maintained a positive caring attitude while dealing with prospective and current residents. " Inspected models, vacant units, and common areas." Worked with residents on lease renewals monthly." Assisted with the completion of monthly competition market surveys. " Maintained accurate resident records." Issued appropriate notices for late payments, evictions, NSF checks, etc.

Education

  • Parkland College
    -

Community

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